Personalized Gifts Retailer Launches Rare Return Policy in time for Cyber Monday
After completing a test program that gave it's customers greater confidence buying engraved gifts online, APerfectWallet.com has now fully implemented it's 100% No Risk Perfect Gift Guarantee. At first that seems like any other guarantee, but in truth, they will even refund or exchange personalized gifts for up to 1 full year, EVEN if the customer made the mistake, a rarity among retailers. In 2001, APerfectWallet began retailing money clips and wallets, but now offers more than 1,000 gift ideas as consumer and corporate gifts.
Jacksonville, Fla (PRWEB) November 23, 2007 -- Today A Perfect Wallet.com announced their Perfect Gift Guarantee. After running in pilot mode for several months, they are launching this program to help shoppers get their Perfect Gifts in plenty of time for the Holidays.
"One of the challenges of buying online - is that you can't see and touch the goods, and most personalization retailers (both online and brick and mortar) will simply not allow customers to return an item once it's been engraved," says Kay Grace, marketing and accounting strategist with KeepMoreProfit.com. "With this program, CS ideas positions their company as a customer friendly gift retailer who wants the gift giving experience to be truly perfect."
"It just makes sense to help our customers who are looking for the perfect gift," says Toi Sangthong, President of CS ideas, parent company for the web store A Perfect Wallet.com, "Today's shoppers deserve to know that they aren't trapped with a gift that just wasn't what they expected, this way we can help ease the concern of buying engraved gifts online."
The Perfect Gift Guarantee offer is quite simple. Buy it, if you love it, keep it, if not, send it back for a refund or exchange - even on engraved items for one full year. Period. To make it even better, they will process a return or exchange even if the customer mispelled the engraving. The simplicity of the guarantee is a winner with their customers and now they have taken this test program from pilot to full launch for both consumer and corporate gift buyers.
Launching the program in full scale for the holiday gift giving season gives more bang to the holiday for both the consumer and the retailer. This rare return policy takes the worry away for customers buying online - the guarantee makes their purchase risk free. This will help bridge that gap for consumers who hesitate to buy online and now they can pick from over 1,000 different personalized gifts that are engraved. And it is win - win for A Perfect Wallet.com because happy customers usually means higher sales.
CS ideas, Inc., a woman owned business, is an internet retailer and offers a wide variety of personalized gifts including corporate gifts, money clips, personalized jewelry, and even personalized gifts for children. For for interviews, contact Michelle Chance at 904-786-8222.
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