Receiving the designation as an ultra-clean hotel is extremely exciting for our guests.
Napa, CA (PRWEB) December 21, 2011
Napa’s pet friendly hotel, The Best Western Plus Inn at the Vines features newly renovated accommodations that suit the needs of both business and leisure travelers. It recently received the Best Western's Ultra Clean Designation, making it one of only six percent of hotels in North America to receive this distinction.
"Receiving the designation as an ultra-clean hotel is extremely exciting for our guests," said Bret Cudd, managing partner for the Best Western Plus Inn at the Vines. “By tailoring our services to meet guest needs, we are generating high customer satisfaction. When a guest stays with us, they know what to expect, our staff strives to ensure that the guest’s stay is welcoming, comfortable and exemplary."
This select honor is awarded to Best Western properties that demonstrate exceptional levels of service and care through its “I Care 2” Certification, a collaborative guest service program based on the services guests desire most when staying in a hotel. The Ultra Clean designation affords guests confidence in the room’s cleanliness by letting them personalize their service, choosing the time of day a room gets cleaned and the level of cleaning service they prefer.
Launched by Best Western International in 2007, “I Care” is a staff training program designed to provide better customer service and fewer problems during a guest’s stay. With the success of the program, Best Western expanded the program in 2009 to initiate “I Care 2.” Because the Best Western Plus Inn at the Vines highly values the trust guests place in accommodations and service, it was important to implement both programs to heighten that trust.
For more information on Napa's wine country lodging at Best Western Plus Inn at the Vines and their services and amenities, call 707-312-8862 or visit http://www.innatthevines.com. Best Western Plus Inn at the Vines is located at 100 Soscol Ave., Napa, CA 94559.
About Best Western Plus Inn at the Vines
Best Western Plus Inn at the Vines is a Napa boutique hotel featuring convenient wine-country lodging central to many activities in Napa Valley. It features accommodations for both business and leisure travelers and has recently become a pet-friendly hotel.
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