Columbia, MO (Vocus/PRWEB) February 23, 2011
PhoneSmart is sponsoring a webinar to be held on Wednesday, March 2, 2011 at 1 pm ET (12 pm CT / 10 am PT). Tron Jordheim, PhoneSmart COO, will present the webinar titled, “Your Customers Would Love to Talk to You – If Only You Knew How to Talk to Them”.
The webinar will discuss the importance of professionalism and effective communications with customers. Topics of the webinar will include:
- People Do Like Talking to People
- People Like Doing Business With People They Like
- Smile and People Will Like Y ou
- Be Helpful and Friendly, and People Will Want to do Business With You
- Mastering the Phrases and Behaviors That Communicate Pleasantness and Likeability
Mr. Jordheim’s webinar will be moderated by Poppy Behrens, MiniCo Publisher, and is part of the Self-Storage Free Webinar Series hosted by MiniCo. Self storage owners and professionals can register here for this free webinar online.
PhoneSmart offsite sales force is a call center offering storage unit reservation, lead generations and sales training seminars to the self storage industry. The company has served the industry for over 10 years and its call center answers for around 800 self storage properties across the U.S. and Canada. PhoneSmart has generated over 600,000 leads to the self storage industry and continues to be the leading self storage call center and source for sales training.
About Tron Jordheim
Tron Jordheim, PhoneSmart COO, is a member of the National Speakers Association, and is a regular speaker at self storage events. Tron is also the founder of the PhoneSmart Hawaii Un-Conference, to be held June 7-11, 2011.
MiniCo produces several periodicals, including Mini-Storage Messenger, a self storage industry magazine. The company’s publications also include self storage guides and almanacs as well as storage industry trends. In addition to print publication, MiniCo hosts online webinars covering a wide range of topics within the self storage industry.