Many hosting providers either force customers to select from sub-optimal services, or they offer very few
HOUSTON (PRWEB) July 8, 2008
The new Alpha Advanced Services are designed to supplement the administration and maintenance of customers' self-managed dedicated servers to create the optimal management plan for their business. With these new choices, customers can lower their operational costs, and add to or improve the security and availability of their hosted environment. Planet Alpha Advanced Services include server monitoring, security and server administration.
"Many hosting providers either force customers to select from sub-optimal services, or they offer very few," said The Planet's Vice President of Marketing and Product Management Steve Kahan. "Those choices often fit the hoster's business model rather than accommodating what their customers actually require. That often means limited IT infrastructure and services, or even contract minimums that force customers to pay for more than they need or want. With Planet Alpha, our customers can choose to manage their infrastructures themselves or take advantage of our new advanced services provided by a team of experts from our Touch Support acquisition. We make it easy for them to get exactly what they want – with or without services – and in a model that perfectly meets the needs of their business and their budget."
Every Planet Alpha server comes with built-in 24x7x365 call center support with remote hands and eyes in the data centers; full self-service capabilities including operating system (OS) reloads and reboots; automated OS patch distribution; core network security with DDoS mitigation; SAS 70 Type II-compliant data centers and network; and an enterprise-class network with more than 130Gbps capacity.
About Planet Alpha Advanced Services
Customers can purchase individual management modules or any combination to supplement the maintenance and administration of their self-managed servers. The Alpha Advanced Services lower operational costs, and improve security and availability.
Alpha Server Monitoring: Provides 24x7x365 server and service monitoring of up to 15 services, including rapid reactive response with customized escalation procedures. With customized remediation, if a server should go down, this advanced service ensures someone is waiting and ready to get the server back online immediately. Customers receive both weekly and monthly uptime reporting. During the introductory period, pricing for Alpha Security Monitoring is reduced by 50 percent, so customers will pay just $12.50 per server for the first month.
Alpha Server Security: Provides all the requirements for ongoing server security management, making certain servers are securely deployed, and remain patched and secure throughout their lifecycle. Using industry best practices for system security, customers can take advantage of server hardening, as well as security patch management and weekly vulnerability reports, with unlimited access to a team that can resolve security incidents. For the first month, customers save 50 percent on Alpha Server Security. Typically priced at $40 per month per server, customers will pay just $20.
Alpha Server Administration: Provides on-demand administration, general system administration services, migration and custom-issue resolution, which allows customers to use services as required or as part of a bundled package. During the introductory period, customers will pay just $37.50 per half-hour, a savings of 50 percent.
Planet Alpha Advanced Services are available on Linux and BSD platforms only. To learn more, visit the Web site at http://www.planetalpha.com.
About The Planet
The Planet is the leading provider of On Demand IT Infrastructure solutions, hosting more than 22,000 small- and medium-size businesses and 6.7 million Web sites worldwide. The Planet Alpha division provides the widest array of self-managed dedicated servers and advanced services backed by 24x7x365 support. The Planet Northstar Managed Hosting division combines a proactive methodology and seasoned IT experts to deliver a fully managed hosting solution. With the best choice of servers, software tools and world-class support, backed by state-of-the-art facilities and an enterprise-class network, The Planet turns IT into a powerful competitive advantage that enables customers to grow their businesses. For additional information, visit http://www.theplanet.com.