Microsoft Outlook Users Can Now Share Key Data with PlanPlus Online Using New Sync Utility, PlanPlus Online SYNC : FranklinCovey and COMPLETExRM Release PlanPlus™ Online SYNC: Enables Effective Planning, CRM, Team Collaboration, Task and Contact Management with Microsoft Outlook

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FranklinCovey (NYSE:FC) with COMPLETExRM today announced the beta release of PlanPlus™ Online SYNC, a synchronization solution designed to allow business professionals to update contacts, tasks and calendar items with Microsoft® Outlook®.

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Microsoft Outlook users can now utilize PlanPlus Online as a CRM tool to access important data via any Web browser, allowing them to collaborate, track and report on key business information from anywhere at any time.

The new SYNC utility enables Outlook users to fully utilize the planning, CRM, team collaboration, task and contact management offered by PlanPlus™ Online.

PlanPlus Online is built on COMPLETExRM's xRM™ Foundation, a Java-based, service-oriented application. PlanPlus Online provides individuals, small businesses, departments and organizations with full Enterprise 2.0 CRM functionality to leverage and extend the management of business processes, while applying FranklinCovey's proven productivity and effectiveness methodology via the Web.

"To be fully collaborative and productive, people need to access critical information from a number of different applications, locations and devices," said Jeff Anderson, Senior Vice President of Product Management for FranklinCovey. "Microsoft Outlook users can now utilize PlanPlus Online as a CRM tool to access important data via any Web browser, allowing them to collaborate, track and report on key business information from anywhere at any time."

Currently, PlanPlus Online SYNC enables users to synchronize CRM data, specifically contacts, tasks and appointments with Outlook and with PlanPlus™ for Microsoft® Outlook®, FranklinCovey's desktop planning application. A mobile client of PlanPlus Online is already available, which provides users mobile access to and management of their contacts, tasks and calendar on any smartphone.

"We are pleased with our customers' response to SYNC and their ability to now synchronize contacts, tasks and calendar appointments from Microsoft Outlook with our current CRM solutions," said Bob Neeser, CEO of COMPLETExRM, "Additionally, SYNC provides PlanPlus Online users the flexibility to integrate other systems and applications with their PlanPlus Online account."

The beta release of PlanPlus Online SYNC is currently available for free to all current and new users of PlanPlus Online. To register, PlanPlus Online users can simply point their device's browser to


COMPLETExRM is the leading provider of Enterprise 2.0 CRM solutions for SMB built on its xRM™ Foundation. Utilizing a Java-based, Service-Oriented Application, the xRM Foundation enables companies to customize their dynamic transactions to adjust to the new business needs of dynamic relationships. Using its xRM Foundation, COMPLETExRM creates private-label or OEM customer relationship management (CRM) offerings. FranklinCovey has partnered with COMPLETExRM to develop and deliver PlanPlus™ Online, a Web-based, Software-as-a-Service (SaaS) application that allows worldwide customers to apply FranklinCovey planning methodology combined with dynamic relationship management services via the Internet. For more information, please visit

About FranklinCovey

FranklinCovey is a global leader in effectiveness training, productivity tools and assessment services for organizations and individuals. FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities. Clients include 90 percent of the Fortune 100, more than 75 percent of the Fortune 500, thousands of small and mid-sized businesses, as well as numerous government entities and educational institutions. Organizations and individuals access FranklinCovey products and services through corporate training, licensed client facilitators, one-on-one coaching, public workshops, catalogs, more than 70 retail stores, and FranklinCovey has nearly 1,500 associates and 46 direct and licensee offices providing professional services and products in 147 countries.

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Jeremy Kartchner
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