Pleio Helps Kerr Drug Deliver Customized Medication Follow-Up: Use of Blood Pressure Medication Improves

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Analysis of prescription data confirms that the Pleio GoodStart adherence program helped Kerr Drug pharmacy customers take blood pressure medication as directed. As a result of Pleio program, men refilled an average of 4 additional prescriptions, and women refilled an average of 2 more prescriptions, over an 18-month period.

Pleio was able to make our pharmacists equal partners in this project, while rolling out new technology and medication adherence expertise that helped amplify Kerr's interest in adherence and our belief in our pharmacists.

Prescription data collected by Kerr Drugs over two years reveals that patients who participated in a free medication follow-up service offered by their Kerr pharmacy took an average of 84 additional doses of their blood pressure medication over their first 18 months of therapy compared to a similar control group.

Pleio GoodStart™ helped Kerr customers aged 40-70 improve adherence to a once-daily blood pressure medication regimen through its integrated offering of phone-based coaching, daily voice and text message reminders, and medication therapy management services carried out by Kerr pharmacists. Patients were enrolled into the program by Kerr pharmacists shortly after picking up their prescriptions, and most patients stayed with the program until the end of the service, 100 days later.

Thirty months of prescription data for 547 patients was collected from Kerr pharmacies for the period of January 2008 to June 2010. Patients of comparable age and sex were selected for the 670-person control group.

The Pleio GoodStart™ program was the first of its kind ever implemented at Kerr. According to Mark Gregory, COO of Kerr Drugs, “Pleio was able to make our pharmacists equal partners in this project, while rolling out new technology and medication adherence expertise that helped amplify Kerr’s interest in adherence and our belief in our pharmacists.”

According to Mark Connors, Co-CEO of Pleio, “the Kerr GoodStart project was one of our first multi-channel programs, and we were very lucky to work with a chain like Kerr with a reputation in adherence of a leading innovator. It’s great to offer a service that helps so many people simply take their heart medication the way that their doctors prescribed.”

About Pleio Health Support Systems and Pleio GoodStart™
Pleio Health Support Systems partners with pharmacy chains in 48 US states and 3 Canadian provinces to deliver Pleio GoodStart medication adherence programs. Pleio’s GoodStart program, now in its third year, helps pharmacy chains improve medication adherence through Rx refill trend analysis, management of medication adherence protocols, execution of programmable text and voice messaging, and live patient contact services.

Non-adherence with medication therapy hurts patients and their families, employers and insurers, pharmaceutical manufacturers and pharmacy chains. According to a 2009 New England Healthcare Institute report, patients who do not take their medications as prescribed by their doctors cost the U.S. health care system an estimated $290 billion in avoidable medical spending every year.

Learn More
Pleio will release more details on Pleio GoodStart™ results at the Patient Engagement and Adherence Conference in Philadelphia, PA on October 19, 2010.


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Shannon Clemmer
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