39 percent of SMBs will be paying for one or more cloud services within three years
(PRWEB) November 07, 2012
Every month GetApp releases the list of the most popular cloud-based business apps with over 100,000 monthly business users, mostly from North America.
This ranking of popular business apps such as CRM, collaboration, finance or customer support tools, is based on a composite algorithm that incorporates several criteria, including listing popularity with its users, number of user reviews and ratings.
This month the Top 5 Business Applications are:
# 1 Zoho - Business Management Suite
Zoho offers a suite of online web applications for small business geared towards increasing your productivity and offering easy collaboration (CRM, Accounting, Applicant Tracking, Helpdesk, Project Management).
# 2 Desk.com – Customer Support and Social CRM
Desk.com is a customer support app that pulls all customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by the support team. It delivers customer support by email, phone, chat, Twitter, Facebook and more.
# 3 AtTask - Project and Task Management
AtTask is an online project management software that provides a 360-degree view of all workplace activities. It helps all company staff to better understand and organize their work, improving workflows and productivity.
# 4 Zendesk - Customer Service
Zendesk is a cloud-based customer service software solution that seamlessly integrates all support channels including email, web, chat, and social media.
# 5 Bloomfire – Social learning
Bloomfire is a social learning application that supports how people really learn. It gives everyone salesperson all the knowledge they need, when they need it.
Other business apps that increased their monthly ranking in October are:
Help Scout – Help Desk
Turbine – HR Management
New Relic – Web Applications Performance Management
Pinpointe – Email Marketing and Online Surveys
For more choice of popular business apps that help businesses be more productive and cut IT costs, check the full list of this month’s 25 most popular business apps.
"According to a recent survey from Microsoft, 39 percent of SMBs will be paying for one or more cloud services within three years," said Christophe Primault, CEO at GetApp. “ This is reflected in the increasing number of small businesses visiting our cloud business apps discovery marketplace every month.”
If you are a vendor and think your app can make this popular apps list, you can sign up to GetApp
GetApp is the #1 Cloud Apps Marketplace for business. It is a free online marketplace to help small to mid-sized businesses (SMBs) easily discover and evaluate the right applications for their business. They are supported in their discovery with a recommendation tool, product reviews, comparison tables and apps evaluation resources such as white papers to help choose the right solutions.
In addition, GetApp.com serves as a global online marketing channel for the ever-growing numbers of business application developers.
GetApp.com operates primarily in North America and the U.K. It is privately owned and backed by Nauta Capital.