Presence Technology to Launch Presence for Healthcare at The 24th Annual Conference of Healthcare Call Centers

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Presence for Healthcare offers a solution to support the needs of both patients and providers, with a multichannel Contact Center platform, which enhances and improves patient and provider communication in an efficient and cost effective manner.

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Presence for Healthcare

We have a very stong presence in the healthcare industry, and this conference is the ideal forum to launch Presence for Healthcare.

Presence Technology, an international software provider of multichannel Contact Center solutions, announced that the company will officially launch Presence for Healthcare at The 24th Annual Conference of Healthcare Call Centers, June 20th – 22nd in Philadelphia, PA.

For over two decades, The Annual Conference of Healthcare Call Centers, produced by Healthcare Call Center Times, has remained essential for those individuals overseeing and managing a healthcare call center. According to conference organizers, the theme of this year’s conference, “Enhancing Your Value” will focus on the crossroads that many call centers are facing, and the ways in which to move through the changes in the health delivery system. Sessions will offer concrete ideas to enhance the value of the healthcare organization.

John Franco, Vice President of North America for Presence Technology remarked, “Presence Technology is pleased to introduce our healthcare solution at The Annual Conference of Healthcare Call Centers, particularly as our solutions coincide with the running theme of this conference “Enhancing Your Value”. We have a very strong presence in the healthcare industry, and this conference is the ideal forum to launch Presence for Healthcare. This conference will further broaden our reach with industry leaders, and, allow us to stay abreast of new challenges facing the healthcare industry.”

About Presence Technology
Presence Technology is a worldwide leading provider of multichannel Contact Center solutions that enable contact centers to optimize resources and increase efficiency in the interaction between companies and their customers. Their award winning solutions are consistently recognized for quality and innovation, most recently receiving the Unified Communications Product of the Year Award from INTERNET TELEPHONY. Presence has a portfolio of global clients, served by a team of highly qualified professionals, with a network of strategic partners in Europe, Africa, Latin America and the United States supporting their projects around the world.

About Healthcare Call Center Times
Healthcare Call Center Times (formerly Physician Referral & Telephone Triage Times) provides editorial coverage on physician referral and telephone nurse advice and triage, as well as regular stories about the many other activities that healthcare call centers are doing today: scheduling, post discharge calls, switchboard, patient transfers, disease management, physician and clinic appointments, health coaching, appointment reminder calls, handling web interactions, and more. Healthcare Call Center Times is part of the HMR Publications Group. HMR Publications Group is the corporate home for Healthcare Marketing Report, Admissions Marketing Report and Healthcare Call Center Times. HMR Publications Group is your source for marketing news and information from around the nation in the fields of higher education and healthcare marketing. Yearly Advertising Awards and Conferences are hosted by HMR Publications Group with winner’s lists and conference information published both here and in the magazines.

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