The knowledge gained through this partnership will help us understand how to best align our organization to improve the experiences of each of these important groups.
South Bend, Ind. (Vocus) October 15, 2009
Press Ganey Associates, Inc. today announced a broad partnership with Health Management Associates, Inc. (NYSE:HMA) to help measure and improve satisfaction and engagement among patients, employees, and physicians. The company started working with HMA on October 1, 2009.
HMA owns and operates more than 50 general acute-care hospitals, with approximately 8,000 licensed beds, in non-urban communities located throughout the United States.
"This agreement is a sign of our continued commitment to focus on the care and well being of all the communities we serve: our patients, employees, and physicians," said Scott Campbell, vice president, physician and customer development, HMA. "The knowledge gained through this partnership will help us understand how to best align our organization to improve the experiences of each of these important groups."
"We're honored to collaborate with HMA on a comprehensive initiative that will enhance the company's longstanding commitment to delivering outstanding patient care, and developing a rewarding workplace for its employees and physicians," said Richard Siegrist, Press Ganey CEO. "HMA clearly understands the benefits of involving all stakeholders in a successful quality improvement program."
Press Ganey Associates, Inc.
For more than 20 years, Press Ganey has been committed to providing insight that allows health care organizations to improve the quality of care they provide. The company offers the largest comparative customer feedback databases, actionable data, solution resources, and unparalleled consulting and customer service. Press Ganey currently partners with more than 10,000 health care facilities--including more than 40% of U.S. hospitals--to measure and improve the quality of their care.
Health Management Associates, Inc. (NYSE:HMA)
Founded in 1977, Health Management Associates is a premier operator of non-urban acute-care hospitals throughout the United States, primarily located in key markets in the Southeast and Southwest. HMA's mission is to deliver compassionate and high quality health care services that improve the quality of life for the patients, physicians and communities they serve. The company has a consistent track record of transforming underutilized hospitals into regional medical centers. HMA currently operates more than 50 hospitals in 15 states with approximately 8,000 licensed beds.
Kate Van Vlack
Ketchum for Press Ganey
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