Princess Cruises Announces Winners of 2010 Alaska Shore Excursion Awards

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11th Annual C.R.U.I.S.E. Service Awards Recognize Top Local Tour Operators as Rated by Passengers

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A passenger's adventures in port significantly contribute to the cruise experience, especially in such a vast and amazing place as Alaska

Princess Cruises is marking the end of the Alaska season with shipboard awards ceremonies celebrating the year’s top-rated local tour operators. The line’s 11th annual C.R.U.I.S.E. service awards used passenger feedback throughout the season to determine the best shore excursion experiences and guides in each port on Alaska itineraries.

Award winners were chosen from Princess’ extensive line-up of more than 200 Alaska shore excursion options, and recognize the most popular tours, individual guides and dock representatives in the communities where Princess ships call. The awards underscore the important role that local tour operators in each community play in a passenger’s cruise experience, and winners are determined primarily by tour scores and comments made on passenger surveys throughout the season.

“A passenger’s adventures in port significantly contribute to the cruise experience, especially in such a vast and amazing place as Alaska,” said Jan Swartz, Princess Cruises executive vice president. “So the local tour operators who provide these unforgettable excursions definitely deserve our recognition and thanks for making our passengers’ visits so memorable.”

The C.R.U.I.S.E. program is the longest running customer service program in the cruise industry. The Alaska awards were begun in 2000 and cap off a season-long effort to recognize the role that Alaskan-owned tour partners play in passengers' cruise experiences. Tour Guide of the Season and Dock Representative of the Season award winners receive $100, a letter of commendation, a plaque, a ship tour and lunch onboard with their family. Operators of the Shore Excursion of the Season receive a plaque and a letter of commendation, a tour of the ship, and lunch onboard for company officials.

The 2010 winners are:

Icy Strait Point:
Shore Excursion:
Whale & Wildlife Cruise, Icy Strait Point
Tour Guide:
Annette McLaughlin, Icy Strait Point

Co-Shore Excursions:
Helicopter Glacier Trek, Northstar Trekking
Rainforest Canopy & Zipline Expedition, Alaska Canopy Adventures
Taku Glacier Lodge Flight & Feast, Wings Airways and Taku Lodge
Co-Tour Guides:
Collin Pilcher, Gastineau Guiding Company
Joel Kersting, Gold Rush Tours
Dock Representative:
Dawn Dulebohn, Dolphin Jet Boat Tours

Co-Shore Excursions:
Bering Sea Crab Fisherman’s Tour, Commercial Fishing Adventures
Mountain Point Snorkeling Adventure, Snorkel Alaska
Rainforest Canopy & Zipline Expedition, Alaska Canopy Adventures
Co-Tour Guides:
Joe Williams, Where the Eagle Walks
Rob Holston, Lighthouse Excursions
Dock Representative:
Jill Gates, The Great Alaskan Lumberjack Show

Shore Excursion:
Best of Kodiak, First Group
Tour Guide:
Dee Ann Valdivia, Kodiak Tours

Shore Excursion:
Alaska SeaLife Center & Puffin Experience, Alaska SeaLife Center
Tour Guide:
Danny Seavey, IdidaRide Sled Dog Tours

Co-Shore Excursions:
Glacier Discovery by Helicopter, TEMSCO Helicopters
Glacier Point Wilderness Safari, Chilkat Guides
White Pass Bennett Lake Adventure, White Pass & Yukon Route
Co-Tour Guides:
Steve Merrow, Chilkat Guides
Tyler Geist, Alaska Mountain Guides
Dock Representative:
Jeff Neis, Skagway Street Car Co.

Shore Excursion:
Capilano Canyon’s Natural Beauty, Rockwood Adventures
Tour Guide:
Bill Reaugh, TMS Gateway Tours

Shore Excursion:
Butchart & Butterfly Gardens, Gray Line West
Tour Guide:
Norman Archer, D’Costa Ports of Call

Shore Excursion:
Wilderness Explorer Glacier Cruise, Prince William Sound Cruise & Tours
Tour Guide:
Richard DiJulia, Alaska Sea Kayakers

Additional information about Princess Cruises is available through a professional travel agent, by calling 1-800-PRINCESS, or by visiting the company's website at

About Princess Cruises in Alaska:
One of the best-known names in cruising, Princess is a global cruise and tour company operating a fleet of 17 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities, all provided in an environment of exceptional customer service. Princess is a leader in Alaska vacations, offering immersive land/sea vacations that feature the state’s “must see” attractions, including Glacier Bay National Park and Denali National Park. Princess owns and operates five wilderness lodges nestled in scenic riverside locations throughout the state, as well as a fleet of deluxe motorcoaches and glass-domed Princess railcars – giving travelers the opportunity to combine cruise, rail and lodge options to see all the best of Alaska. The company is part of Carnival Corporation & plc.

Princess Cruises is a proud member of World's Leading Cruise Lines. Our exclusive alliance also includes Carnival Cruise Lines, Holland America, Cunard Line, Costa Cruises and The Yachts of Seabourn. Sharing a passion to please each guest and a commitment to quality and value, World’s Leading Cruise Lines inspires people to discover their best vacation experience. Together, we offer a variety of exciting and enriching cruise vacations to the world's most desirable destinations. Visit us at

Princess can also be found on:

For further information contact:
Karen Candy, kcandy(at)princesscruises(dot)com, 661-753-1540
Julie Benson, jbenson(at)princesscruises(dot)com, 661-753-1530

News, background information and photography are always available in our newsroom at


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