Based on data recently uncovered in Bold Software’s second annual Live Chat Effectiveness Report, Haskell will address the myth regarding proactive chat as an intrusion into the online shopper’s experience.
Wichita, KS (PRWEB) April 12, 2010
WHAT: Director of Marketing for Bold Software Ross Haskell will lead a workshop on “The Benefits of Proactive Chat” at this week’s eCommerce Summit, an educational platform to help e-tailers excel in an increasingly competitive online environment.
Based on data recently uncovered in Bold Software’s second annual Live Chat Effectiveness Report, Haskell will address the myth regarding proactive chat as an intrusion into the online shopper’s experience. The workshop will also offer advice for website owners as they contemplate launching proactive chat on their website, including logistics, rollout and expected results.
To learn more, download the full live chat research report.
WHEN: “The Benefits of Proactive Chat” workshop takes place on Thursday, April 15th from 11:15 a.m. until 12:00 p.m. PT.
WHERE: Flamingo Hotel & Casino, Las Vegas, NV
WHO: Bold Software LLC, is a leading provider of world-class web communication tools designed to help businesses improve online support and increase sales. Using Bold Software’s live chat, click-to-call, email management, and active co-browsing tools, businesses can quickly and effectively engage visitors on their website. Bold Software sells a wide variety of competitively-priced products under the BoldChat, BoldCall, and BoldCCM brand names. Businesses of all sizes - from small proprietorships to large ecommerce enterprises – can provide more intelligent online customer interactions and close more sales using Bold Software solutions. The company is headquartered in Wichita, KS, with thousands of customers around the world including 3M, American Cancer Society, Corel, Dean & DeLuca, and ViewSonic. For more information about Bold Software, go to http://www.BoldSoft.com or call 1-866-753-9933.
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