TSI Enables Project Management Success through Process Mapping

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Dianne La Fon to lead TSI’s Business Process Improvement Practice.

True Solutions Inc. (TSI), the Dallas-based project management consulting and training firm, today announced that Dianne La Fon has joined TSI as manager of its Business Process Improvement (BPI) Practice.

The foundation of TSI’s BPI practice is a structured process mapping procedure that helps clients to document the ways tasks and projects are accomplished; it results in capturing, documenting, and improving the processes that people follow to accomplish business goals. Completed process maps provide an invaluable tool to organizations which aim to maximize their resources: they illustrate the route of action, dollars and responsibility in completing every company endeavor.

Ms. La Fon brings to TSI her career-long passion for finding ways to increase efficiency in how companies do business, through more than a decade of expertise in process mapping. As Adjunct Professor of Business Process Mapping and Management at University of Dallas since August 2005, she shares her unique experience, saying, “By using TSI’s successful methodology to analyze how clients do business today, TSI’s customers can visualize the best way to achieve their goals; how they can eliminate redundancies, effectively predict project timelines and budgets, and manage personnel.” This knowledge, says La Fon, provides a distinct edge to managers with ever-shrinking corporate budgets and ever-rising human resource costs.

TSI launched the BPI practice in late 2005 as an experiment for two of its Fortune 500 clients. Both clients completed the innovative process mapping exercise and have deployed the maps as part of a successful business process management program. The first client, a global technology supplier, uses the process maps as a sales tool to illustrate its proven delivery model to prospective customers. The second client, a business services provider, has deployed the maps to drive process change in the organization; able for the first time to visualize its entire retail process, end-to-end. A telecommunications giant, TSI’s client since 2003, has just begun the process mapping effort.

By aligning system capabilities with end-user requirements, TSI successfully develops and deploys process maps which serve as tools to facilitate effective business processes. To learn more about how process mapping can help your business, contact Dianne La Fon at TSI at 972.770.0900.

About True Solutions Inc.

TSI is a global project management consulting and training organization founded in 1999. TSI’s experts include technical specialists and tenured academic professionals with years of experience in project management encompassing PMBOK® and PRINCE2™ methodologies, as well as CMMI® implementation. For complete information on TSI's Project Management Training and Consulting resources, courses, and customized workshops, please contact David Prior, Vice President at 972.770.0900.

Contact: Dianne La Fon

True Solutions Inc. (TSI)



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