'My Account' improves the InkHead shopping experience by allowing our customers to access the information they need, any time that they need it. It's simple. It's secure. And best of all, it's free.
ATLANTA (PRWEB) October 15, 2008
The strategic planning for the InkHead site was designed to solve a unique challenge: create a truly interactive environment that simplifies the ordering process of personalized pens, custom coffee mugs and other custom corporate gifts and promotional items without sacrificing selection or customization. To accomplish the mission, InkHead provides a set of sophisticated product option and order tracking tools not found on other promotional product web sites. The goal is to place these advanced tools in the hands of customers and use their feedback and experiences to refine operations.
The focal point of the system is the 'My Account' user-created database. Customers have instant access to order tracking and history, invoices deliverable via print and e-mail, and total order management. The result is customers saving valuable time that they might otherwise spend on the phone trying to acquire this information from a customer service representative. Orders are correct, complete, and changeable on the fly. In the words of CEO Chris D'Agnese, "'My Account' improves the InkHead shopping experience by allowing our customers to access the information they need, any time that they need it. It's simple. It's secure. And best of all, it's free."
Chief Operating Officer Jason Miller will accept the award on behalf of InkHead at a special ceremony held during the promotional products PPAI Expo 2009 at the Mandalay Bay Convention Center in Las Vegas, Nevada.
Started in 2003, InkHead Promotional Products is the Web's premiere distributor of promotions products, personalized pens, custom coffee mugs and custom corporate gifts. The company now features over 12,000 fully-customizable promotional items.
MULTIMEDIA GALLERY http://www.businesswire.com/cgi-bin/mmg.cgi?eid=5803187