Our goal is to provide our clients with the necessary tools to help them build functional and efficient communities
Toronto (PRWEB) October 03, 2012
Netintegrity announced today that implementation of INFO-Tracker Property and Maintenance Management software for ColyVan Pacific Real Estate Management Services will assist ColyVan achieving their corporate commitment to providing exemplary customer service to its customers.
“Our goal is to provide our clients with the necessary tools to help them build functional and efficient communities,” said industry veteran and ColyVan Managing Director, Kerry MacDonald.
As a full-service management company, ColyVan is tasked with providing a wide range of services, from day-to-day operations to broader responsibilities like making recommendations to condominium councils. With automated functions available in INFO-Tracker, ColyVan plans to extend client access to real time information with emphasis on enhanced customer service and client’s convenience.
Through INFO-Tracker’s centralized platform, ColyVan’s clients will be able to process on-line payments, issue maintenance requests, review their ledgers, re-print payment receipts and be informed of all activities related to their corporation.
“Where I see us being the best in our market, is our ability to give our customers access to information necessary to manage their communities and to protect their values,” MacDonald said. “We’re going to be able to give our clients what they want, when they want it, because our system is never going to sleep.”
As an industry leader, ColyVan has enjoyed continuing growth over the past four years, during which they doubled their customer base. With more than 200 strata corporations under their management and a customer base surpassing 25,000; INFO-Tracker will allow them to meet the individual needs of each client without the need for additional resources.
“Our clients have a lot of very different needs and we want to be able to specifically measure each area of our business which will give us an opportunity to be more efficient and supply more services for all of our clients,” MacDonald said.
Choosing the right software was an important selection criteria for ColyVan management team. “The ColyVan’s due diligence process took over 3 years, during which they were evaluating property management software in order to select solution which would maximize their revenue opportunities.” said Steve Vinnitsky, President and CEO of Netintegrity Inc. “We are very pleased with Colyvan’s selection of INFO-Tracker and look forward to a long lasting partnership”.
ColyVan is a full-service strata and rental property management company serving residential and commercial clients across British Columbia for more than 20 years. With four separate management entities, the company oversees more than 400 locations and employs property managers who are licensed under the Real Estate Act of British Columbia. All ColyVan’s employees are covered by a $1,000,000.00 Fidelity Bond in addition to the nominal bonding requirements under licensing through the Real Estate Council. For more information, visit:
About Netintegrity Inc.
For almost two decades, Netintegrity has been assisting leading property management companies in optimizing their businesses. Netintegrity’s INFO-Tracker™ incorporates industry sector specific tools for both frontline staff and management, and is the solution of choice for many North American organizations, based on automated features, cost, ease-of-use and flexibility. Netintegrity delivers superior implementation services, training, customer support, and incorporates customer feedback into research and development – ensuring its technology reflects the needs of today’s property management companies. For more information, visit: http://www.netintegrity.net