High Point, NC (Vocus) October 27, 2009
Amistaff Healthcare Technology's new video-based situational assessments were selected out of hundreds of entries, to present poster abstracts at the Nursing Economics 3rd Annual Nurse Faculty/Nurse Executive Summit in December 2009, American Nurses Association National Database of Nursing Qualifying Indicators Conference in January 2010, and to the American Organization of Nurse Executives at their 43rd Annual Meeting & Exposition in April 2010.
The new video-based situational assessments have shown success at targeting competencies overlooked by traditional employment testing. With the current push to reduce costly mistakes in the Healthcare Industry, ensuring employment of the most qualified personnel is of utmost importance.
As part of a trilogy of assessments collectively known as Prophecy, the video vignettes identify caregivers with soft-skills directly correlated to successful nursing practice. Designed by industrial/organizational psychologists, four areas of critical workplace competencies are measured:
1) Interpersonal Competence
2) Workflow Management
4) Customer Service Skills
After viewing each web-based video, the applicant selects the most and least effective responses demonstrating the manner in which the candidate responds to tough situations. These situational assessments help organizations know which caregivers will make the most effective decisions in the workplace.
Jim Ostmann, Sr RN, MBA, CNO of Amistaff and co-presenter for the poster presentations, commented on how Situational Assessments by Prophecy assist organizations with reducing costly hiring mistakes:
"Most nurse hiring programs include only credential based hiring (e.g., with no additional assessments given pre-hire) and interviews. In many nurse-hiring settings, the selection process does not include an evaluation of some of the most critical nurse competencies, including patient care, physician-nurse interaction, stress management, and interpersonal/teamwork skills. Interpersonal competencies are critical to the nursing profession. For example, the Joint Commission Standards (Standard LD.03.01.01) urges, 'Leaders create and maintain a culture of safety and quality throughout the organization. Safety and quality thrive in an environment that supports teamwork and respect for other people, regardless of their position. Disruptive behavior that intimidates others and affects morale or staff turnover can be harmful to patient care.' Leaders are encouraged to 'regularly evaluate the culture of safety and quality using valid and reliable tools.' With HCAHPS becoming an increasing focus for acute care facility reimbursement, incorporating standardized 'soft-skills' will undoubtedly impact the nurse to patient, nurse-peer, and nurse-physician interactions which all impact the level of patient satisfaction."
Hiring qualified employees requires an investment of both time and corporate resources in order to hire honest employees, minimize ineffective hiring, and maintain a safe and secure workplace. Making the wrong hiring decision is an expensive choice that may cost more than most companies realize. However, with proper assessment tools in place, it is possible to protect company assets against the cost of a poor hire.
With the healthcare industry probing for budget cutting options and new assessments surfacing to reduce costly hiring mistakes, the interest of executives at the Faculty/Nurse Executive Summit, NDNQI, and AONE conferences will be piqued to learn more about Amistaff’s new video-based situational assessments.
About Amistaf Healthcare Technology - Amistaff Healthcare Technology was founded in 2004 as a healthcare staffing solutions provider. Amistaff creates products and services that help healthcare staffing firms and hospitals improve recruitment, retention and placement of caregivers. Amistaff includes a team of IT professionals, RN’s and former recruiters allowing Amistaff to base their products on an in-depth understanding of each client’s unique staffing requirements. All of the Amistaff products are web-based solutions designed to simplify workflows and increase efficiency. These products include NurseTesting, BlueSky Medical Staffing Software, and eSigTek Electronic Signatures. Visit http://www.amistaff.com for additional information.
About Prophecy – Prophecy is the aggregation of three assessment tools that work together to generate the most comprehensive employment predictor for the Healthcare Industry. Prophecy Clinical Assessments identify caregivers with sufficient job knowledge to perform successfully by targeting the most important aspects of each clinical specialty. Prophecy Behavioral Assessments identify caregivers with behavioral characteristics that predict high performance, such as Integrity and Conscientiousness. Prophecy Situational Assessments identify caregivers with soft-skills that are directly correlated to successful nursing practice. Learn more at http://www.prophecyhealth.com.