High Point, NC (Vocus) October 25, 2010
With the current economic challenges, many healthcare staffing organizations are evaluating if The Joint Commission’s Health Care Staffing Services Certification is financially feasible. As most healthcare staffing firms are experiencing significant decreases in annual revenues, return on investment is key for successful business operations.
Chris Carrington, MS RN, Chief Professional Services Officer of Prophecy Professional Services, explains the long-term financial benefits for healthcare staffing firms achieving Joint Commission Certification:
- Certification enhances contract opportunities for the organization. Hospitals and health systems must assure that the care, treatment and services provided by contract labor is provided safely and effectively (LD.04.03.09). It is their responsibility to monitor agency staff as they monitor their own staff. With CMS HCAHPS initiative moving toward “pay for performance”, hospitals must assure the delivery of safe, quality patient care to achieve positive patient outcomes and to assure reimbursement. The Joint Commission standards support best practices that lead to the delivery of safe, quality patient care. Therefore, many hospitals are now requiring staffing agencies to be Joint Commission certified to participate in the RFP process. In addition, hospital associations and some VMS & MSP organizations are requiring agencies to be certified to participate as a subcontractor.
- Certification enhances recruitment and retention efforts. Healthcare professionals want to be associated with quality organizations. Staffing agencies with The Joint Commission’s “Gold Seal” are distinguished as organizations that are committed to quality. Joint Commission certification is often one of the determining factors nurses and allied health professionals look for when selecting a staffing agency. They understand that working for a certified firm increases their marketability, offering greater employment opportunities.
- Certification enhances potential for decreased insurance premiums. Medical Malpractice and Professional Liability Insurance is a cost of doing business in healthcare. The Joint Commission standards provide the framework for establishing practices to better assess, manage and mitigate risk, and creating an atmosphere that promotes safety. Certified staffing firms are a better insurance risk than their non-certified competitors, and could experience potential insurance premium discounts ranging from 5-25%. This reduction in premiums can easily offset the cost of certification and is truly a value-added benefit. The Joint Commission provides a list of liability insurers, that recognize Joint Commission Health Care Staffing Services Certification, on their website http://www.jointcommission.org.
- Certification enhances credibility in the marketplace. Joint Commission certification will make you a better organization overall. By establishing key processes that meet national standards and implementing performance improvement activities to continually evaluate and enhance the service provided to your employees and clients, you increase your credibility and differentiate your organization in the marketplace. Your clients will have increased confidence in your service and in the patient care delivered by your healthcare professionals. This comes at a time when focus on hospital hiring has shifted from temporary to full-time employees and thus staying above the competition is of utmost importance.
Despite the current economic environment, healthcare staffing firms will need to make a decision about Joint Commission Health Care Staffing Services Certification in the future. When evaluating the feasibility of certification, the benefits out weigh the cost and justify the time and resources needed to achieve certification.
Carrington also commented on the anxiety clients mention with starting the intricate certification process. “Many organizations preparing for Joint Commission find the process to be overwhelming and extremely time consuming, pulling key personnel from revenue generating activities for up to 12 months. In this down economy, when you need every employee focusing on growing the business, utilizing an experienced consultant to manage the certification process is a good business decision. Working with a consultant will decrease your time to survey readiness and will guarantee your success, allowing you to recognize the benefits of certification sooner. PPS partners with organizations to streamline and simplify the certification process, allowing them to focus on what they do best…recruit and staff.”
PPS provides on-site consulting services customized to each organization’s needs. All of their consultants are nationally experienced Nurse Executives bringing over 20 years of healthcare staffing industry experience. PPS consultants are the most experienced and successful in the industry, with a 100% success rate and 45 certifications to their credit.
About PPS - Prophecy Professional Services - a division of Prophecy Healthcare - was founded in response to the healthcare staffing industry’s need for consultants experienced in Joint Commission’s Health Care Staffing Services Certification. PPS’ consulting services assist healthcare staffing firms prepare for Joint Commission certification and provide cost effective clinical operation and risk management services. PPS also provides staffing operations start-up support for new healthcare staffing organizations. PPS consultants are nationally experienced Nurse Executives with 20+ years of healthcare staffing experience and extensive experience and success with Joint Commission Health Care Staffing Services Certification. Visit http://prophecyhealth.com/professional-services for additional information.