Our integration with Wireless Standard is beneficial for consumers and for wireless dealers alike, says Scott McLaren, ProtectCell’s President and Chief Marketing Officer.
Novi, MI (PRWEB) May 07, 2012
ProtectCell, a company that safeguards consumers’ wireless lifestyles, is pleased to announce their wireless lifestyle protection services are now available to retailers throughout North America deploying the B2B Soft Wireless Standard Retail Management Platform. Now used in over 4,500 stores, Wireless Standard provides dealers with a comprehensive solution from which they can manage every aspect of their wireless business simply and effectively. Its range of functions include customer management, service fulfillment, billing and revenue management, service assurance, integrations, inventory management and business intelligence tools.
The integration is big news for wireless dealers who want to offer not only the latest devices, but who also want to give their customers incredible peace of mind. ProtectCell currently safeguards more than 2,800 types of mobile devices including iPhones and Android-powered devices, BlackBerrys, Windows phones as well as Symbian and J2ME devices from practically anything and everything. To that end, if a customer’s device is damaged or simply goes missing, ProtectCell will send another one fast thanks to their Fast Device Delivery service. In fact, 97% of devices ship within one business day.
Consumers can also benefit from four additional services. Device Buyback lets consumers earn up to 50% of the full retail value of their existing device at its time of purchase. Digital Leash mobile security lets people lock, locate and wipe their device clean, as well as back up their contacts. ID Rescue powered by Lifelock is an identity theft consultation and restoration service, and consumers can save money at ProtectCell’s online Rewards Mall.
“Our integration with Wireless Standard is beneficial for consumers and for wireless dealers alike. Not only do our services encourage customer loyalty thanks to ProtectCell’s unique offering and high rate of customer satisfaction, but dealers can earn additional revenue without having to stock anything,” says Scott McLaren, ProtectCell’s President and Chief Marketing Officer.
“Consumers are using their mobile devices for almost everything these days, whether it’s for online banking, making mobile payments, comparative shopping, enjoying media, or just generally conducting their business,” says Don Rossi, B2B Soft’s Vice President of Sales and Marketing. “Device protection is really a necessity given how instrumental these devices are in daily life and the amount of sensitive information we store on them.”
“Providing exceptional customer service is essential for wireless dealers to stay competitive and successful, and wireless lifestyle protection is an extremely valuable service for dealers to provide their customers,” says Gary Khabinski, B2B Soft’s Chief Executive Officer. “ProtectCell ensures customers are secure in their device purchase and usage. What’s more, customers will know that if there’s a problem they’ll have fast, worry-free and hassle-free replacement. That level of customer service can’t be underestimated.”
ProtectCell safeguards consumers’ wireless lifestyles by offering valuable services and protection compared to limited warranties and standard insurance. Known for its strong alliances with industry-leading partners, ProtectCell continues to evolve in order to meet the growing demands of both consumers and independent wireless dealers. For more information, please visit protectcell.com.
About B2B Soft
B2B Soft is an innovative software solutions company providing vertical business solutions to improve management, Point-of-Sale and operational business processes for wireless and general retail markets and the consulting services they need to help them succeed in business. Specifically serving Wireless Retail for more than eight years and a leader in building Enterprise Point-of-Sale solutions. B2B Soft's platform enables companies to engage their customers through proven technology. More information about the company can be found at http://www.b2bsoft.com.
About Wireless Standard
B2B Soft's flagship product, Wireless Standard, is a leading SaaS Point-of-Sale solution that provides access to software and its functions for the wireless industry. With an innovative approach to application delivery, Wireless Standard is a Cloud Computing utility designed to address the needs of the world's largest enterprises in wireless retail but is scalable so small and mid-size companies can also benefit as well from an enterprise class solution. Wireless Standard capabilities include Inventory Control, POS Transaction Processing, CRM (Marketing & Customer Service), Employee Management, Real-time Web Reporting and Activation and Commission Reconciliation. Today, over 4,000 wireless retailers deploy Wireless Standard at the Point-of-Sale for better business management and customer relations. For more information, visit http://www.wirelessstandard.com.