The Wynsure technology platform will allow us to quickly respond and adapt to our clients' needs, as well as to implement these increased efficiencies in our internal workflows. Through this new solution, we will be able to enhance our customer service as well as our internal processes.
Peoria Heights, IL (PRWEB) July 25, 2008
Pearl Insurance and Pearl Carroll & Associates are pleased to announce the implementation of the latest version of the Wynsure Life Insurance Solutions software suite. This software will support Pearl's full product life cycle from new business issuance, policy processing, customer service, and billing. Its implementation will allow Pearl Insurance and Pearl Carroll to continue offering state-of-the-art processing software, while also enabling them to improve and expand their Affinity (professional group life and health insurance) and Worksite Marketing branches of business.
The software, produced through a partnership of CGI Synergy Solutions & Wyde Corporation, is a comprehensive, flexible, and easily customizable back-office solution specifically for administration, customer service, and billing departments of insurance brokers like Pearl Insurance and Pearl Carroll. It will be replacing existing legacy systems at the Pearl Companies.
This collaboration between Pearl Companies and Wynsure Insurance Solutions is the first U.S. implementation of the product and will be key to the expansion of Pearl's Affinity and Worksite Marketing businesses, Wynsure's practice, and the CGI/Wyde alliance. Consultants from both CGI and Wyde have been aggressively working onsite with Pearl's teams at their headquarters in Peoria, Ill., and in Albany, N.Y., to help promote a seamless transition to this new software.
"This software implementation exemplifies the innovative projects we develop at Pearl to stay ahead of our competition. Of course, advances such as these come with risks, but we take precaution to prevent any breach of our systems," explains Gary Pearl, President and Chief Executive Officer of the Pearl Companies. "We continue to add new customers through acquisitions of major professional organizations' insurance accounts, creating the need for a new administrative platform that can truly keep up with the demands of our growing operation as well as move toward our overall vision of superior service. Our customers will be able to take advantage of the self-service offerings this flexible, around-the-clock functionality provides, while also having easy access to our customer service representatives, who will be able to offer them higher-lever, refined service with the help of this enhanced data."
"Pearl is passionate about providing our customers with cutting-edge technology," says Lori Johnson, Chief Information Officer of Pearl Insurance. "The Wynsure technology platform will allow us to quickly respond and adapt to our clients' needs, as well as to implement these increased efficiencies in our internal workflows. Through this new solution, we will be able to enhance our customer service as well as our internal processes."
Pearl Insurance is ranked among the top direct-marketing third-party administrators in the nation and is a part of the Pearl Companies, a privately held, multifaceted organization located in Peoria Heights, Illinois. Pearl Companies also includes Pearl Technology, Pearl Benefits, Pearl Automotive, Pearl Carroll & Associates LLC, and their most recent acquisition, W.B. Griffin & Son. The Pearl Companies' commitment to working hard, working smart, and working together has not only placed them in the enviable position they are today, but has also secured them a strong presence in the marketplace for years to come. For more information, please visit http://www.pearlinsurance.com or call 800.447.4982.