“September was a strong month for performance as well as setting the ground work for future success,” said Bob Barnes, VP of Product Marketing and Sales.
Foster City, CA (PRWEB) October 04, 2012
Today, NextUC announced the close of September with strong growth in revenue, users, usage, and record customer satisfaction results. September proved to be a consistently high performing month from all key performance indicators.
“September was a strong month for performance as well as setting the ground work for future success”, said Bob Barnes, VP of Product Marketing and Sales. “While we are happy with the results, our team is extremely focused on improving everything we do as we move forward.”
Revenue rose 12% month over month which is one of the key indicators of overall performance, but the overall success goes much deeper than that.
NextUC believes that as customers use more of the product, their satisfaction with the overall experience will increase as well. Telephone usage grew 31%, multi-media web conferencing (http://www.nextuc.com/why-nextuc/web-conferencing-nextuc/) usage grew 11%, and audio conferencing grew 14% in month over month comparisons. These combined metrics indicate that NextUC has a customer base that is growing and is also using the wide variety of unified communications and collaboration service (http://www.nextuc.com). Not surprisingly, NextUC’s customers rated their overall satisfaction with the product experience a 33 which is dramatically higher than industry standards for communication oriented companies.
One area of particularly high adoption rates was with mobile usage. NextUC’s product works across the full range of leading products (http://www.nextuc.com/why-nextuc/mobile-lync/) including iPhone, iPad, Android and Windows Phone. All key features including presence, chat, web and audio conferencing are well integrated into the mobile experience.
There are no contracts required, there is a 60 day evaluation period and customers can leave at any point they feel there is a need. This marks the beginning of a massive shift in the way business collaboration and communication services are being consumed by businesses.
NextUC is a cloud-based Microsoft Lync communication product providing enterprise-class voice, messaging, conferencing, presence, chat, collaboration and mobility capabilities. NextUC streamlines business communication into one unified interface enabling easier and faster communication that improves teams collaboration and productivity. With NextUC clients can replace their phone and conferencing providers and simply use Lync for all of their communication needs. NextUC works on all operating systems including Windows, iOS, Android, Windows Phone and Blackberry and has a mobile client available for all major mobile platforms. For more information please visit http://www.nextuc.com.