ShoreTel and Datamart Customer Experience is World Class

Datamart is pleased to announce that we have once again been recognized by ShoreTel for our outstanding achievement in customer satisfaction for the reporting period from January 1, 2012 through September 30, 2012.

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Everyone at Datamart has contact with our customers and all play a critical role in building loyal and enthusiastic customers who add to our growth through referrals to friends and colleagues.

Boston, MA (PRWEB) November 14, 2012

Considering a World Class Net Promoter Score is 50, ShoreTel’s NPS at 62, and Datamart is very proud to have achieved a NPS Score of 94, which reflects an industry recognized world class level of professionalism and customer care in all aspects of the customer experience as reflected in the ShoreTel customer experience surveys which are sent to both new customers and the install base and is administered by an impartial third party.

Scott St. Clair, President of Datamart stated that, “everyone at Datamart has contact with our customers and all play a critical role in building loyal and enthusiastic customers who add to our growth through referrals to friends and colleagues.”

ShoreTel Boston integrator, Datamart Inc., has won every award ShoreTel offers for Unified Communications solutions in the Boston area. Together we provide VOIP business phone systems that consistently lead the industry in customer satisfaction and lowest cost of ownership.

About the Company

Datamart, of Boston, Massachusetts, has been providing cutting edge technology for New England businesses over 37 years. Supplemented by some of the best companies in the communications industry, Datamart designs and supports unified communications solution including VOIP (voice-over-internet protocol), call centers, and video conferencing, all custom tailored to an organizations specific need, with Datamart’s award winning customer service. Datamart’s solutions provide ease of use and management, high reliability and productivity features second to none.

For information on Datamart, please visit their website or contact:

Sue Robinson
Datamart, Inc.
40 Washington Street
Wellesley Hills, MA 02481
Phone: 781-235-5520 x315
Fax: 781-235-7810
http://www.unifiedcommunicationsboston.com


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