Carlisle, MA (PRWEB) November 20, 2012
Crimson Interactive—the name behind the well-respected brands of Enago, Ulatus, and Voxtab—received the World Quality Commitment (WQC) Award in the Gold Category at the 26th International World Quality Commitment Star Award on October 29, 2012. This award puts Crimson in a league of companies that deliver world class services with their commitment to excellence in quality.
The WQC Award is a global recognition of Crimson’s philosophy of treating quality above everything else and striving toward excellence. The award is also an appreciation of Crimson’s incessant innovations and work culture that fosters new ideas. Crimson not only ideates but also makes investments to transform those ideas into processes that deliver best quality to its clients. It is this attitude of Crimson that helps its client servicing team to constantly strive for excellence, treating each client with utmost care and putting the clients’ feelings above the facts of a case. The WQC Award has rewarded this quality-oriented approach of Crimson, which has always given it an edge of the competitors.
About Crimson Interactive
Crimson Interactive provides English language solutions to individuals and corporate customers worldwide. We are principally engaged in language editing (English Editing), transcription (English Transcription), and translation services (EN-JP Translation). Crimson’s leading brand, Enago, has a long-standing reputation for its quality-oriented approach and setting industry standards. A constant focus on impeccable quality drives Enago’s operations, leading to client delight.
Over the years, Enago has successfully implemented numerous innovations to its overall quality management system, including the twin editor model and Error-free Words (EFW) scores. Combined with this system is the ISO 9001:2008 certification, the first for any English editing service company. Crimson’s other brand, Ulatus (offering translation services) and Voxtab (offering transcription services) are also equally driven by quality and continuously strive to excel in client servicing. Our customer redressal system and prompt actions on customer requests have enabled us achieve 99.55% customer satisfaction.
About BID (World Quality Commitment Award)
Founded in 1984, the World Quality Commitment Awards are presented by Business Initiative Directions (B.I.D.), an organization that recognizes companies worldwide for implementing and promoting quality culture. Jose E. Prieto, who is also the creator of the QC100 TQM, founded the publishing group JBAN in 1973. Starting in 1986, with incorporation of international partners, he presides over Business Initiative Directions (B.I.D.), a team formed by engineers, physicists, mathematicians, economists, sociologists, and journalists.
B.I.D. presents World Quality Commitment Awards in three categories, based on the criteria of excellence in leadership and business management; quality and excellence; business and brand-name prestige; and technology, innovation, and projection. The nominated companies go through a rigorous voting process, in which companies are judged on the basis of customer satisfaction, communication strategies, benchmarking, information and data analysis, leadership, planning and decision-making, human resources, continuing education and training, processes and production, financial outcome, business results, ISO 9000, and TQM.
Voting is conducted during the B.I.D. World Congress over a period of 10 months and comprises personal encounters with business leaders through mails and online polls, and consultation with media, consultancy companies, advertising agencies, trade fairs and exhibits, chambers of commerce, and embassies.
For media enquiries, please contact Evelyn Cowan or Gavin Larsen at marketing(at)enago(dot)com.