Since the emergence of the web customers increasingly book their holidays online. Companies have realized this trend and must make efforts to provide a high level of personal service to people who are located far away.
Mombasa, Kenya (PRWEB) December 06, 2012
Upmarket clients who wish to enjoy luxury travel increasingly choose Kenya for their holidays. The country has seen a surge in overseas tourism over the past years and the number of exclusive properties and boutique hotels is steadily increasing. At the same time more and more clients research, choose and book their holiday online.
Leading luxury safari airline and tour operator Scenic Air Safaris has launched their new site scenicairsafaris.com to offer customers the possibility to book luxury air safaris online and get a personal service from their sales team.
“Since the emergence of the web customers increasingly book their holidays online. Companies have realized this trend and must make efforts to provide a high level of personal service to people who are located far away,” says James Davies, Chief Pilot and Operations Director.
“With our new online presence we hope to engage our customers and give them the same attention and quality of service they would expect when walking into our office and talking directly to our sales consultants,” he explains.
The sales team of Scenic Air Safaris offers this by working closely together with their customers to provide them with several options to make their safari holiday in Kenya a trip they will remember for a very long time. “When our clients contact us, we ask them for their preferences and put together an offer that is very individual and customized for that client. Every traveller has a different expectation of what they want to see and experience when travelling to Africa, and very often they have many questions that we are more than happy to answer,” says Sales Manager Nawal Hussein.
Scenic Air Safaris, which currently owns two private luxurious aircraft wants to become the industry leader in customer service. The company founded in 2009 is the first tour operator in Kenya that offers luxury flying safaris and currently operates a number of different air safari tours. Both aircraft are also available for charter flights in Mombasa and Nairobi. It was set up after the owners decided to take their passion for flying and wildlife safaris and create a product that would allow travellers to experience the very same. For more information about the company and their luxury air safaris visit http://www.scenicairsafaris.com.