Milton, GA (PRWEB) December 07, 2012
Konnektive Corporation is preparing for the full scale launch of its latest generation contact relationship management, or CRM, software. This new CRM technology addresses issues e-retailers have been having in connecting their shopping cart and business management software. With the release of their latest rendition of a complete CRM package, Konnektive is offering the first 10 clients to sign up the opportunity to beta test the new software.
The CRM marketplace is no stranger to competition—just like many of the clients supported by various CRM solutions providers. Konnektive, however, will deliver a robust suite of business intelligence options unlike other CRM applications. With years of experience in the contact center and IT industries, the founders of Konnektive have stepped forward to deliver a powerful system that provides sales automation solutions, full e-commerce integration, direct response capabilities, real time reporting, fraud protections, and more. Better yet, Konnektive provides all of this through a cloud based service.
“A hosted CRM software solution means the days of purchasing software and the many updates that go with it, maintaining the software and internal servers, as well as problems with data corruption and system crashes are all a thing of the past,” says Konnektive founder and CEO, Matthew Martorano.
Martorano goes on to explain that his years of experience in the industry taught him that different CRM solutions were often heavily customized toward the individual business. This would bring about a higher cost and longer lead to bring a solution forward. One of the cornerstone concepts of Konnektive was to have a piece of software that could be modified with relative ease and quickness. Features could be implemented for clients who needed them and disabled for those who did not.
The cloud based CRM solution provided by Konnektive provides a variety of features that business want and need. This includes a dashboard for real time reporting, so business owners and managers can stay up to date with metrics and campaign expenditures as well as return on investment figures. Changes can be made on the fly to direct calls to high performing centers or representatives. As a web-based CRM, virtually anyone with the proper security clearances and an Internet connection can access the system from anywhere in the world. With many organizations moving toward home-based sales and support teams, this is a welcome addition to any business management software’s framework.
Konnektive v2.0 is rich in features providing such capabilities as total eStore integration and linking, real time reporting and dashboard analytics, inbound and outbound order entry, real-time fraud screening, script-to-screen technology, campaign ROI management, fulfillment management, merchant gateway integration, load balancing, and the ability to manage multiple accounts in one place. Other CRM software providers can provide some of these options, but few will provide all. The web-based nature of the software suite means that it is highly scalable, so the product’s functionalities can be customized and enhanced as your business grows and takes new directions. This is a major improvement over traditional CRM software where customization and upgrades could easily take months to develop and deploy.
For an opportunity to beta test Konnektive 2.0, interested parties should contact Konnektive at 1-800-870-8701.
About Konnektive: Konnektive provides industry leading cloud based CRM technologies to small and medium businesses.