Ocala, FL (PRWEB) December 14, 2012
Ansafone Contact Centers announced today that it will celebrate the opening of its newest call center, located in downtown Ocala, Florida. The Ribbon Cutting Ceremony will be held on Thursday, December 13th at their new 20,026sq ft state-of-the-art facility.
Through a partnership created by the City of Ocala’s Municipal Development Office, the Ocala/Marion County Economic Development Corporation, along with Marion County, also including The Florida Department of Economic Opportunity, Florida Workforce Connections, and Ansafone itself, the Call Center has pledged to bring some 300 new jobs to the City of Ocala. Ocala is supporting the partnership with business incentives to bring jobs to the local community. In a unanimous vote, the Ocala City Council approved the partnership with Ansafone and it fully supports Ansafone Contact Centers initiatives in becoming a part of the rejuvenation of the City of Ocala’s downtown area.
According to Marc Mondell, Ocala’s Executive Director of Municipal Development, “In this current economic climate it’s difficult for the public sector and corporations acting alone to accomplish large scale goals like community revitalization and job creation. Working together with Ansafone, the City of Ocala has been able to repurpose important downtown real estate, create new jobs, and boost the economy of the region.”
Pete Tesch, past President/CEO of the Ocala/Marion County Economic Development Corp, says “Ansafone is the kind of company we want in our community. We share their sense of business ethics and corporate citizenship. We’re happy to support companies like this one moving to Ocala.”
Randy Harmat, President and CEO of Ansafone Contact Centers, “is very excited to contribute to the growth and vitality of Ocala. My contacts with the City, County, and State officials, at all levels, have been extremely positive! This will be a win-win for the people of Ocala, the greater Marion County area, the Ocala’s downtown business community, and our company.”
The Ribbon Cutting Ceremony will celebrate the roll-out of Ansafone’s new call center location which will deliver customer support options that include answering services, telephone communications – inbound and outbound call services – electronic touches that include, email management, live online chat support, multilingual answering services and call center support, and social media customer options for its stellar client base. Ansafone Contact Centers has a national footprint and serves clients across a variety of industries including retail, healthcare, education, property management, government, law, consumer products manufacturers, beverage, and several other market sectors. Its nearly 5,000 client base ranges from small businesses to the Fortune 500.
About Ansafone Contact Centers
Ansafone Contact Centers has been in business since 1970 and is a privately held company. Randall J. Harmat, President and CEO, purchased the company from his father, Joseph Harmat, over a decade ago and has grown the business from its answering services origins into a full service Contact Center. During his leadership, Ansafone has succeeded in attracting and retaining top industry talent that shapes current client support programs and is creating the vision for future services.
In 2001, Ansafone moved into its current location in Santa Ana, CA and recently added a new facility in Ocala, FL to be the east coast corporate office. Ansafone has other facilities in the Midwest and Eastern Time zones to accommodate clients nationwide. Ansafone maintains an active disaster recovery plan and delivers maximum service availability for clients.
Today, Ansafone provides everything from answering services for small to medium sized businesses to large scale contact center solutions for the Fortune 500. Ansafone is a hi-tech organization with old-fashioned values and culture. Every team member is a stake holder in our clients’ success. We never close and are always available 24/7/365 to assist our clients with their customers’ calls and electronic touches. We make every touch an extension of You!