Emmaus, PA (PRWEB) December 12, 2012
After several months of aggressive testing and rave reviews from sources including The Marketing Technology Blog, AppStorm, AppAppeal and RatedCloud, Ticksy, a game-changing tool that allows businesses to better field, assign and track customer service inquiries simply and intuitively, is now available for small businesses and entrepreneurs.
Ticksy, the ultra-sleek web-based customer support system, is what small businesses have been waiting for. It offers a number of unique features such as a time-saving, straightforward interface – making it simple to support and resolve tickets. The app was thoroughly tested for eight months in the highly perceptive world of small and independent web developers, such as Envato Marketplace.
“Ticksy is meant to be simple and intuitive,” said Justin Scheetz, who serves as Ticksy’s lead designer and developer. “We developed Ticksy after searching and testing more than a dozen products already in the marketplace. We needed a streamlined central place to manage responses, but existing solutions were either too expensive, had feature overkill, were cumbersome to use or were not robust enough to handle the necessary information flow and reporting needs. So, we decided to build it ourselves. We are getting great feedback since its initial launch in March and are continually adding new features. We’re excited to show the world what Ticksy is all about.”
With Ticksy, branding is made easy through unique URLs and logo integration. User questions can effortlessly be turned into entries on public-facing FAQ pages along with the ability to edit any FAQ. Ticksy is designed to be accessible for users, both in ease-of-use and price – just $5/user per month.
Ticksy provides the customer support tools you actually need. Nothing you don’t.
For more information or to sign up for a free 14-day trial, visit ticksy.com.
Ticksy is a sleek, affordable online customer support tool that allows small businesses and entrepreneurs to efficiently field, assign and track customer service inquiries. The web-based app's branding features, including custom subdomains and logo integration, provide end customers with a seamless user experience. And because Ticksy's streamlined design eschews bloat and unnecessary options, the experience is just as good for business owners who require an easy and intuitive ticketing and support system. Numerous leading online publications, including AppStorm, AppAppeal and RatedCloud, have reviewed Ticksy positively for its price (just $5/user per month), simplicity and ease-of-use. To learn more about Ticksy or sign up for a 14-day free trial, visit http://www.ticksy.com. Ticksy: Customer Support. Simply.