Middletown, MD (PRWEB) December 22, 2012
Corporate hospitality trainer Kelye Rouse Brown of KRB Customized Training Solutions and Minute Suites, LLC have formed a joint venture, Minute Leap DFW, LLC, to operate the Minute Suites™ brand at the Dallas/Fort Worth International Airport.
KRB will lead the recruitment, training, and day-to-day operations for the rapidly expanding Minute Suites concept as it launches its traveler’s retreat in Terminals D and A at the Dallas airport.
KRB had previously hired, trained and developed dozens of hospitality specialists to open the company’s first two locations, in Atlanta, GA at the Hartsfield-Jackson Atlanta International Airport and in Philadelphia, PA at the Philadelphia International Airport, partnering with the local hospitality programs at Georgia State University and Temple University.
Minute Leap DFW, LLC is ramping up for its March 2013 launch at the Dallas-Fort Worth International Airport and KRB has been working with the University of North Texas for recruiting the joint venture’s hospitality specialists.
“I have been in the hospitality industry for decades and have been traveling most of that time. It’s exciting to be part of a new and much-needed concept – a place “past security” for tired travelers to nap, relax and work in private suites while they wait for their next flight,” she said.
“KRB is a welcome partner in our new Dallas joint venture because of her proven skills and dedication to our team members,” said Daniel Solomon, co-founder and Chief Executive Officer of Minutes Suites, LLC.
Brown is a veteran human resources expert and trainer in the hotel industry, having opened hotels and led training at Wyndham Hotels/Cendant, including proprietary branding initiatives such as Positive Guest Experience for Quality control and TripRewards, the Loyalty Program, for over 6,000 hotels. She now develops her own curricular programs such as “First Class Service.”
She began her association with Minute Suites as their VP of HR, Training and Development through her private company, KRB Customized Training Solutions, when she was tapped in 2009 to provide on-the-ground recruitment, development and training of guest relations employees for the first Minute Suites location at the Atlanta airport. She has found a flourishing and entrepreneurial source of new and enthusiastic employees by working with the hospitality programs of universities near the airports. “This is the key to the success of our company,” she said.