Giving IT Staff Critical Feedback? Here's How to Elicit the Best Response

Today NYC-based IT staffing firm Infusive Solutions releases its guide ‘Step into my office’: Best practices for a critical IT performance review.

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We thought it was only appropriate to stay true to our white glove service pledge and provide solutions to the issues faced in the performance review process.

New York, NY (PRWEB) December 29, 2012

Failure is all but an inevitability for technical professionals.

Insufficient testing could leave bugs crawling around in a developer’s code and fresh project managers may over focus on their own tasks rather than supervising their team. And when problems such as these occur, criticism can often come down forcefully from leadership, especially when a high-pressure outcome is on the line.

But, as important as it is for technical employees to bounce back in the wake of, let’s say a poor coding review, those who hire and evaluate technical employees need to recognize how their approach to providing criticism is deeply intertwined with whether a weakness can be turned into a strength.

With that in mind, specialized IT staffing firm Infusive Solutions today released a brand new guide available here for business leaders and HR professionals that suggests six ways to approach a critical performance review with technical employees to elicit a positive response.

Key factors to consider include:

1. Establishing two-way communication
2. Providing balanced feedback
3. Taking experience into account
4. Considering uncontrollable factors
5. Entering the conversation level headed
6. Making expectations clear moving forward

"We've heard from many of our clients that it is at times difficult to maintain the confidence of a developer, DBA or helpdesk support professional after providing them with critical feedback," said Murshed Chowdhury, CEO of Infusive Solutions. "As such, we thought it was only appropriate to stay true to our white glove service pledge and provide solutions to the issues faced in the performance review process."

Click here to see all the full version of our best practices for critical IT performance reviews!

About Infusive Solutions:

Infusive Solutions Inc. is an NYC-based niche technical staffing firm within the Microsoft Partner Network dedicated to helping clients in law, finance, media, healthcare, fashion and other verticals hire IT professionals as well as developing technical talent into the best professionals they can be. Watch the firm's brand new humor video on YouTube.


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