New Wireless Sewer Lift Station Monitoring System Limits Dangerous Raw Sanitary Sewage Spills Developed by Cloud 9 Services, Inc.

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Sewage spills occur when the pumps in the lift stations fail, the stations fill with sewage and the sewage flows out of the top of the lift station. Disease is spread in this way and the costs to clean up the spill are a major expense to the property owners who call Cloud 9 Services, Inc. to provide emergency lift station repair, cleaning, maintenance and wireless monitoring.

Lift station Orlando

Lift station piping and repair

With the new “Spill Hawk” lift station monitoring system developed by Cloud 9 Services, Inc. provides a pump monitoring telemetry system that gives 24/7 real-time cellular monitoring of a sewer lift station.

We interviewed Rick Fender, the Florida State Certified Plumbing and Underground Utility Contractor for Cloud 9 Services, Inc., to learn more about the dangers of sewage spills and the benefits of this new system. Cloud 9 Services, Inc. was asked to explain how this lift station monitoring is accomplished, and how this affects everyone.

Rick Fender explains, "smaller communities, apartments, condominiums and commercial buildings use sewer lift stations to pump the sewer uphill to a central sewer system." “Most lift stations in Central Florida are owned and maintained by the government but there are quite a few sewage lift stations that are privately owned and maintained” added Fender. Mr. Fender further explained that these private lift stations are not monitored remotely and only a light and bell are activated when there is a lift station pump failure and resulting high water level condition. This means that someone must see or hear the alarm and then call a emergency lift station service company such as Cloud 9 Services, Inc. to mobilize to the project and service the lift station.

The new “Spill Hawk” lift station monitoring system developed by Cloud 9 Services, Inc. provides a pump monitoring telemetry system that gives 24/7 real-time cellular monitoring of a sewer lift station. The wireless system reports alarms in real-time via text message, email, or computer generated voice and will immediately notify on call technicians as well as any of the customer’s staff of any emergency and non-emergency occurrences including-
Single pump failure or trouble
High level alarm
Power outage
Seal failure(where already locally monitored inside the control panel)
Monthly the system will provide the customer with a written report of the extensive historical records of the lift station equipment operation including daily totalization report for pump on/off cycles, total station flow, counter totals, rain totals, average GPM and pump amps (if current sensors are used in the existing control panel), pump runtimes and any events that occurred during the previous month.

Fender stated, "by purchasing the “SpillHawk” system through Cloud 9 Services, Inc. anywhere in Central Florida, we will be on standby for your lift station with our jet/vac trucks, pumpers, crane truck and confined space certified technicians at the lowest costs in the industry."

According to Fender, “Cloud 9 Services has been in the lift station pumping, cleaning, service and construction business in Orlando for 11 years. In that time Cloud 9 has performed spill cleanups for lift stations all over Central Florida. The benefit of the “SpillHawk” system is that the technicians will be notified immediately when even one pump malfunctions. In a duplex station, this means that the technicians would have time to get this pump repaired before the lift station overflows. Fender add, "most spills occur in the middle of the night when rates for service are higher and with the lift station monitoring system we offer this type of emergency service requiring the higher costs is limited."

Cloud 9 Services, Inc. is a lift station cleaning and repair contractor. Cloud 9 holds several Florida State Certified Contractor’s licenses including Plumbing, Underground Utility and Excavation, Mechanical and General. Cloud 9 Services, Inc., located at 1201 West Jackson Street in downtown Orlando, FL, was founded by Rick Fender in 2001. Cloud 9 also specializes in commercial pipe repair, lift station cleaning and maintenance, storm and sanitary system pipe cleaning and repair. Call Cloud 9 Services 24/7 at 407-481-2750

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