Our reputation for exemplary customer service is very important to us.
Cincinnati, OH (PRWEB) January 14, 2013
Schmidt Builders was honored by Professional Builder Magazine with the Builder Partnership Achievement Award for the highest distinction in customer satisfaction. A third-party customer satisfaction validation was provided by a team of industry experts who surveyed Schmidt Builders' customers and then analyzed the results. Schmidt Builders was among 10 other builders nationwide to receive the highest distinction honor for having happy customers.
Per the article in Professional Builder Magazine, "There's something to be said for having roots in a local market. Schmidt Builders in Cincinnati, a third-generation home-building firm, has been delivering quality homes since the 1960s. The firm has the reputation for exemplary service among customers and local brokers..."
The article cited reasons Schmidt Builders received their honor including high referral rates, prompt return of phone calls, responsibility of addressing problems and the ability to complete the construction of homes on schedule.
Schmidt Builders has built thousands of homes in the past 49 years. Their market areas include Cincinnati and South Dayton, Ohio and Northern Kentucky.
Dan King, an Executive Sales Vice President with Sibcy Cline Realtors, has represented Schmidt Builders for the past 21 years. Says King, "I always feel confident selling new homes by Schmidt Builders. They are built with quality and attention to detail. There is a great value in their homes. And I can rely on the Schmidt team to always be professional and follow through."
Alan Schmidt, Sr., CEO of Schmidt Builders says, "If we say we're going to do something, then we're going to do it." Schmidt adds that his father always told him that his word was his bond. "Our reputation for exemplary customer service is very important to us. We feel very honored to earn the Builder Partnership Achievement Award. We were the only local builder to earn this qualification."