Hartford, CT (PRWEB) January 04, 2013
Seva Call, a venture-backed tech startup, is a free virtual concierge service that strives to help consumers find a high quality service professional in a hassle-free way. Instead of simply finding a list of companies who might be able to help, Seva Call considers user ratings (from site like Yelp, Google, and Yahoo) in conjunction with important factors like proximity, availability, and work specialization to connect consumers directly and instantly with service providers.
“With Fall over, we know many people are looking for service help to prepare their homes for what is supposed to be a harsh winter,” says Seva Call president Manpreet Singh. “The goal of our service is to simplify the process of finding the best service professional for your needs.”
There are hundreds of local businesses for each service industry in Hartford. When a consumer is in need of a service professional such as a plumber, auto repair man, electrician, or a roofing professional, it can be frustrating to find the right one as soon as possible. To make finding the right professional easier, Hartford residents visit http://www.sevacall.com and simply fill out a request which includes their location, availability and a brief description of the service they need. Seva Call’s algorithm then connects the consumer with up to three service professionals who can best help based on proximity, consumer ratings through sites such as Yelp and Google Reviews, and social interactions on sites like Facebook and Twitter.
According to Hartford’s yellow pages, there are thousands of listings for heating and cooling professionals, carpet cleaners, maid service professionals, and even dentists. Consumers typically spend more than 30 minutes researching and calling multiple companies, and reach several dead numbers, voicemails, or problems with availability. However, by using Seva Call, these mismatches are eliminated and users are connected to high quality professionals in an average of 100 seconds.
Seva Call will not only help the consumers of Hartford, but will also help those local businesses gain more clients and fill up their schedule. When Seva Call receives a request that matches a consumer to a particular business, the service is relayed to those businesses via phone call, email, or text message. Businesses will have the opportunity to reject or accept clients based on availability, location, and job details.
“Living in Connecticut for 4 years as student, I experienced how difficult it was to find a plumber, or any other service professional,” says Seva Call investor Parminder Singh. “I wish I could’ve used Seva Call when I was in Connecticut - it would have saved me so much time.”
Last Fall, Seva Call raised $1.3 million in Series-A funding from angel investors and venture capitalists. Our service has already launched in Washington DC, Baltimore, Richmond, Philadelphia, Pittsburgh, Boston, and other surrounding cities. Seva Call is on its way to launch nationwide, and preparing to release a free iPhone and Android app in the near future.