Many agencies are open Saturdays using our products to serve their customers. It makes sense for us to provide these agents with the same technical support on Saturdays that they’ve come to expect during the week.
Carrollton, Texas (PRWEB) January 08, 2013
Insurance Technologies Corporation (ITC), a leading provider of insurance agency marketing, comparative rating and management software and services, announced today that beginning January 5, 2013 technical support for Insurance Website Builder, TurboRater and InsurancePro is available on Saturdays from 9 a.m. to 1 p.m. CST.
“Since 1983 we’ve built a reputation for providing exceptional customer service to the insurance industry,” said Scott Upfield, president at ITC. “Many agencies are open Saturdays using our products to serve their customers. It makes sense for us to provide these agents with the same technical support on Saturdays that they’ve come to expect during the week.”
The ITC technical support department has a 97% satisfaction rating according to exit surveys taken in 2012 by agents who have contacted technical support.
What insurance agents have to say about the ITC technical support department:
“ITC has excellent service, and I have used you for many years, and I will continue to use you.” ~ Virginia Wilson, Spradlin Insurance Agency
“I have always found the technical support to be very good! I wish everyone I had to deal with was as good as ITC's support!” ~ Pirtle Insurance Agency
“I have really enjoyed working with ITC for our website and other services. The support staff is great, and they take the time to make sure all my questions get answered.” ~ John Simons, Penn Auto & Home Insurance
Insurance Technologies Corporation (ITC), founded in 1983, is a leading provider of marketing, rating and agency management system and services to the insurance industry, including independent agents and insurance carriers. Headquartered in Carrollton, Texas, ITC helps its customers across the United States grow their businesses and become more efficient through the philosophy of providing quality software and services. Currently, ITC serves more than 100 insurance companies and more than 5,000 agencies. For more information, visit us online at GetITC.com.