San Jose, CA (PRWEB) January 09, 2013
Jade Global, a Global IT Services firm, today announced that Karin Maday, a technology consulting veteran who was previously Managing Director at Bearing Point and Regional Vice President at Oracle, has been named as Chief Customer Officer (CCO).
Karin comes with rich experience from Oracle Corporation and BearingBoint/KPMG. She was the West Regional VP of Commercial Services, at Oracle Corporation and managed a $75M Oracle Consulting business in the West, including Western Canada and US. She worked directly with client executive teams to define strategic use of Oracle products and establish governance models to effectively implement the strategies. Prior to that Karin was instrumental in building a High-Tech practice at KPMG/BE where she spent 10 years as a Partner and Managing Director. During her career she engaged with many well-known customers such as JDS Uniphase, SGI, Motorola, Stryker Endoscopy, Wind River, Cisco, Visa, Electronic Arts selling and delivering Oracle services.
Reporting to Karan Yaramada, President and CEO, Jade Global, Karin’s responsibilities as CCO will include acquiring new customers, growing existing customers, and accelerating overall company growth while enhancing customer experience throughout the life cycle starting from the very first contact. She will oversee all activities related to customer sales and delivery, including the sales team, the Business Units and the Delivery Team.
“As a customer centric organization it is very important for us to align the company structure and processes to enhance and improve customer experience across every customer interaction. I believe we have taken a big step in that direction by creating a new Chief Customer Officer (CCO) role. Karin’s experiences and expertise will take our current customer focus to a new level and help us to grow our business both in revenue and profitability. She is well known in the industry and a role model for many. She will bring great strength to our leadership team” said Karan Yaramada CEO of Jade Global.
“I am excited to join Jade Global's executive team as CCO ”said Karin Maday. “In working with many clients over the years, I recognized that customer loyalty is not assumed, but earned. Karan and I share a common view of the desired customer experience, and I look forward to working with his team to expand the current customer experience to a Total Customer Experience for our existing and future customers.”
About Jade Global
Jade Global is a Global Systems Integration and Consulting Services firm headquartered in San Jose, California with offices in Morganville, NJ, Pune, India, and Noida, India. Committed to its customer’s long term business growth and success, Jade Global creates value through a portfolio of IT services delivered by their team of highly experienced consultants. Jade Global strives to bring the right combination of business process knowledge, product expertise, technical skills, project management expertise and flexible delivery models to every engagement. Jade Global is an Oracle Platinum Partner and an Oracle Certified Accelerate Solution Provider.
More information about Jade Global can be found at http://www.jadeglobal.com
Marketing Communication Executive
Jade Global, Inc.
Phone: T: + 91-20-6608-1500 ext. 510