Dallas, TX (PRWEB) January 08, 2013
Razoyo has served online merchants for many years and to close out 2012, the team @Razoyo completed their 100th “Razoyo On Demand” (ROD) service package. These customizable services cover everything from formatting a web page to installing shipping software or creating new content for their webstore. With the ROD service package, hundreds of potential services that would consume hours of merchants’ time can be completed in a handful of service requests.
“Our passion is helping online merchants succeed, which is why the ROD services are so great.” says Paul Byrne, Razoyo President, “For about $50 per service request, we can help merchants improve their web stores in ways that can mean $1,000s in revenue increases in a short period of time. For small eCommerce merchants, getting set up with an ROD account is an easy win.”
One ROD package contains five or more service blocks that can be used however an eCommerce merchant needs. Unlike monthly subscription services, these service blocks are available for a full 12-month period after purchase and can deliver a wide variety of services. Each block is limited to approximately 30 minutes of technician or consultant time.
“The ROD service packages are an easy way to make simple changes to an existing store without having to break the bank with development costs.” says Alice Varghese, Manager of Technical Services at Razoyo. “I think this product is so popular because merchants are able to customize the service to their individual needs which can range anywhere from minor edits to one-on-one training and more.”
Managing the service blocks is as simple as reading a blog. eCommerce clients can check the availability of their blocks, make service requests, check their account balance, view prior services and service notes using their personalized blog. Items typically within the scope of a service block can be anything from a fixing design errors, setting up attributes and categories, to adding content, products or promotions.
ROD service packages are designed for eCommerce merchants who need affordable consulting support. The flexibility of the blocks allows clients to get the services they need when they need them. Razoyo is committed to helping merchants succeed and the ROD service packs are a clear example of that committment.
Established in 2012, Razoyo is an eCommerce consultancy serving the needs of small and medium-sized web stores focused on the Magento Go, Magento Community, and Magento Enterprise platforms. They provide web store setup and management, technical services, online training, advertising management, outsourced customer service and fulfillment, and consultation.