Hiring quality live chat agents to assist customers and increase sales and conversions on their websites has become more feasible even with existing budget constraints.
Albany, NY (PRWEB) January 10, 2013
Customer service chat has been foreseen as one of the biggest forces to propel online businesses in the next twelve months.
For startups, entrepreneurs, and SMEs looking to outsource professionally trained live chat agents as part of their customer service excellence plan this year, hiring quality live chat agents to assist customers and increase sales and conversions on their websites has become more feasible even with existing budget constraints.
Offerchat, the company that developed the fastest growing live chat customer service tool for ecommerce sites and small businesses marketing products and services online, is now offering affordable packages for professional live chat customer service and sales agents.
Prepaid chats, prepaid hours, and monthly packages are available. Clients can choose among the three different pricing schemes and select one that best suits their budget and coverage needs.
All packages include product/website specific Agent Training and Onboarding Session for clients to be able to designate support schedules, number of agents and other specifications. More information can be gleaned from Offerchat's hire an agent page at http://www.offerchat.com/hire_agent.
Not too many companies are advocates of inexpensive live chat customer service. With Offerchat, developing brands can keep up with, or even beat larger players when it comes to customer service excellence by using a costless live chat widget and focusing the bulk of valuable budget allocated for customer support to high quality customer service chat agents only.
That way, startups and budding businesses can make full use of their resources and put all their effort into growing their business without compromising the reputation of their brands.
Offerchat is a free premium live chat for websites specifically designed to help online businesses increase their conversions and sales. The chat tool is easy to add, full-featured and free of charge. Offerchat is brewed to perfection at Click Labs, Inc. a company based in Cebu City, Philippines. The company specializes in driving search marketing and social media traffic, social web app development and conversion optimization. Each product or service specifically helps small/medium website owners increase online visibility and improve online sales.