Chapel Hill, NC (PRWEB) January 22, 2013
Universal Understanding announced today that it has implemented the Ethical Advocate ethics hotline. The hotline gives employees the ability to provide anonymous feedback to the organization without fear of retaliation or reprisal. It is available 24 x 7, every day of the year, via an on-line application and toll-free call center number.
Investigators will have the ability to interact with the reporters and ask questions to assist in investigating concerns. The service includes the toll-free number and on-line application, system and service customization to meet Universal Understanding’s unique needs, all administrator training, and the reporting management and statistical and analysis system modules.
Universal Understanding made the decision to augment existing ethics programs and open door policies with the hotline to ensure maximum employee input. According to John Metzger, CEO of Universal Understanding, “We are looking forward to working with Ethical Advocate to remove any hurdles to open employee feedback. Our accounting firm is a proponent of ethics hotlines and recommended that we implement the service. It is a best practice and meets the federal acquisition regulations for government contractors’ implementation of such a feedback mechanism. We are satisfied with the efficiency and effectiveness of the Ethical Advocate hotline implementation and the service is reasonably priced.”
About Universal Understanding
Universal Understanding is an award-winning solutions provider that designs and deploys advanced and collaborative communication networks across interoperable and open architecture platforms. The robust and secure enterprise network designs for both on-premise and cloud-based communications are placed with public- and private-sector customers.
Universal Understanding helps create an integrated experience that incorporates a spectrum of secure, collaborative tools: conferencing, video and audio on demand, TelePresence, customer care, IP communications, messaging, mobile applications, secure enterprise social software, and much more.
Universal Understanding is the Cisco® 2010 Federal Small Business Partner of the Year. The organization holds both HUBZone and SDVOSB Federal certifications, making the organization the sole Cisco Master Unified Communications Specialization and Cisco Gold Partner to hold both of these Federal certifications. Extensive experience with Cisco engineering, equipment, and solutions allows the organization to rapidly optimize a constantly changing spectrum of communication tools and applications to achieve true enterprise collaboration.
For more information, visit Universal Understanding on the web at http://www.uu-inc.com/
About Ethical Advocate
Ethical Advocate provides leading governance, risk and compliance solutions supporting Sarbanes-Oxley, OSHA, Federal Acquisition Regulation (FAR) and many other regulatory and reporting needs. Persons desiring to report incidents, indiscretions, or suggestions can do so securely, 24/7/365, with privacy and anonymity, on the Internet in 16 languages, or through its Call Center in 175 languages. Ethical Advocate also provides custom designed live and on-line Ethics Trainings and seminars. For more information, visit the Ethical Advocate website at http://www.ethicaladvocate.com or call 1-888-ETHICS 6.