Atlanta, GA (PRWEB) January 24, 2013
Immediate contact is imperative when customers are looking to get help on a website, especially for sensitive material like military records. MilitaryRecords.us.org has created a new and modern system in which their customers can contact help right away and be in touch with a website agent almost immediately.
Connecting to the military records website on social media will enable customers to get quick access to the help they need. Through multiple social media outlets the company can refer clients to the correct customer service contact or answer any questions about the service itself.
Military records are an important tool many Internet users take advantage of so the website wants to be on top of the latest customer service trends in order to satisfy clientele.
MilitaryRecords.us.org also has created a direct contact to their customer service manager via email. By sending a message to josh(at)militaryrecords(dot)us(dot)org account information and billing inquiries can be answered within 24 hours of message receipt. Josh Fraser, the CS manager, commented: "I welcome all customers to email me directly with any questions they have. I will be happy to help in any way I can in order for customers to find complete military records."
A quick and responsive customer service department is the backbone of MilitaryRecords.us.org and the company looks to expand their contacts all over the Web to many more social media outlets.
Military records are an asset to many background check researchers, whether they are searching for their own record or that of someone else, and the company looks to provide quality support for these services.
MilitaryRecords.us.org is a database that provides service members, families, and more with access to military records and other public records in minutes. From family military history research to a veteran checking their own record, the MilitaryRecords.us.org database can find all information available.