Hazleton, PA (PRWEB) February 05, 2013
Joining the ranks of e-tailers most loved for their customer service, Ozbo.com has been given the esteemed Stella Excellent Service Award. Other brand-name websites that have won the loyalty of satisfied shoppers and display the coveted seal of excellence have familiar names like: Zappos, 1-800-Flowers, Cabela’s and Omaha Steaks.
STELLAService is an independent company that rates the customer service performance of online businesses. Their trained customer service analysts use tough evaluation methodology to assess online retailer performance in three main areas: usability and online tools; delivery and returns, shipping; and customer support.
“It’s not easy to make the grade”, says Josh Wood, Ozbo’s co-founder and vice president. “And we’re especially proud and happy because it was our customers that nominated us for STELLAService’s evaluation. At Ozbo, we put the highest priority on providing excellent customer service – across the board. This recognition is extremely gratifying.”
Ozbo.com is no stranger to industry acclaim; it’s currently rated a Pronto Top 100 Merchant and was recognized in 2012 as one of Internet Retailer’s Top 500. And Ozbo.com continues to gain commercial momentum and attention by aggressively growing its diversified product offering. Satisfied customers purchase products from Ozbo.com ranging from groceries and home and garden items to sporting goods and pet supplies.