Santa Ana, California (PRWEB) February 01, 2013
AGR Group Inc., a leading provider of sales and support services to the retail energy industry, has reached an agreement to perform the customer care function for Kona Energy.
AGR Group is a pioneer of retail energy telesales, and has connected more than 3.5 million customers to price-protection and money-saving electricity and natural gas agreements on behalf of its clients. The company has successfully performed customer service functions in the past, and is now increasing resources to fully embrace inbound call center support.
“Retail energy is our core business, and has been since 2002,” AGR Group President Matt Judkin said. “Each member of our staff is an energy expert, our systems are state of the art, and our partner is a growing force in this industry. That’s a great recipe for success for Kona Energy and AGR Group.”
“We are proud to partner with AGR Group,” Kona Energy Chief Marketing Officer Mike Elhaj said. “They are a proven leader in the retail energy space and will be able to bring our fresh and simple approach to a traditionally complex yet antiquated industry; ensuring that our customers are making the smart choice for their energy needs.”
About AGR Group: AGR Group Inc., is a privately held sales and service organization. It operates call centers in Santa Ana, Calif., Clearwater, Fla., and Las Vegas. In addition to telesales services, AGR Group and its companies provide door-to-door energy sales, commercial energy brokerage and consultation, and lead generation and data services.
About Kona Energy: Kona Energy is a retail electricity and natural gas provider based in Austin, Texas. Kona Energy was founded by industry veterans with over 75 years of expertise and knowledge in retail energy and backed by a Global 100 company. With a refreshingly simple approach to products, pricing, sign-up and service, Kona Energy is the smart choice for residential and commercial consumers, providing true peace of mind.