We've all been that frustrated customer desperately trying to get help and coming up empty. We've finally made the old back-to-the-drawing-board experience obsolete
Buffalo, NY (PRWEB) February 01, 2013
Seva Call (Save-A-Call) has launched in Buffalo, NY. The free service has already been finding and connecting NYC consumers to local service professionals within minutes. Now, it will help Buffalo residents connect to the “right” professional, too. Customers typically invest 30 minutes researching local service providers and calling companies that don't exist or can't help.
Now, Buffalo residents will be able to hear from an available service professional in 90 seconds, (rather than 30 minutes), by visiting http://www.sevacall.com, entering their location, availability, and describing the problem at hand. In minutes, Seva Call's algorithm matches the consumer with three preferred service professionals, and then connects them by phone to the area professional standing by to take their call.
The Queen City will get the royal treatment by being able to find and get connected to the best-suited local service professionals, like personal trainers, electricians, plumbers, and limousine drivers, without the hassle. Seva Call filters through the city's more than 4000 businesses and chooses the best based on proximity, availability, the job needed and even quality control measures like online consumer ratings and reviews, social reputation and interactions, call analytics, and other forms of consumer and business feedback.
By using Seva Call, Buffalo customers save time and energy finding the skilled professionals who match their schedules and needs and can answer any of their questions or concerns right away. Of course, not only consumers, but Buffalo businesses also will benefit from using Seva Call. When Seva Call receives a request from a consumer, the request will be relayed to the appropriate businesses by email, phone call, or text message. Once the business receives that request, they will have the opportunity to accept/reject the client based on details provided, saving valuable company time.
“We've all been that frustrated customer desperately trying to get help and coming up empty. We've finally made the old, back-to-the-drawing-board experience obsolete,” says Seva Call's Manpreet Singh.
In the near future, the Seva Call team will launch its iPhone and Android app so that customers can enjoy the same instant responsiveness to their service needs even when they are far from home. This will certainly help even more busy Buffalo residents.
Last Fall, Seva Call raised $1.3 million in Series-A funding from angel investors and venture capitalists and has launched in 13 cities across the United States including Washington DC, Baltimore, Philadelphia, Boston and New York City. Connect on Facebook, Twitter, and YouTube
Seva Search, Inc. based in Potomac, Maryland just released a virtual concierge service that seamlessly connects consumers with local businesses in near real-time via the Seva Call proprietary platform. Seva Call saves consumers time by finding high quality businesses that can meet their needs at their convenience. Local businesses receive detailed consumer requests leading to quality matches. In September 2011, Seva Search, Inc. raised $1.3 million from investors, entrepreneurs and angels.