Margaret’s valuable experience and insights in loyalty programs, technologies and international operations will help us continue to deliver the best loyalty experience for our clients.
Saint Petersburg, FL (PRWEB) February 06, 2013
Kobie Marketing, a recognized leader in the loyalty marketing industry, has announced the appointment of Margaret Meraw to Vice President of Loyalty Operations. In this position, Meraw will be responsible for managing loyalty program operations functions at Kobie.
“We are very excited to have Margaret join the Kobie family,” said Kobie’s President, Michael Hemsey. "Margaret’s valuable experience and insights in loyalty programs, technologies and international operations will help us continue to deliver the best loyalty experience for our clients. Margaret’s implementation and management expertise will streamline our operations, delivery tools and processes, and drive returns on our client's investments to their programs."
In her role at Kobie, Meraw will manage all on-boarding and implementation initiatives for new and existing clients. Her team will facilitate client requirement sessions, oversee the creation of detailed business requirement documents, and analyze and evaluate client-initiated changes to existing loyalty marketing programs and systems. She will also manage Kobie's call center and fulfillment operations.
Prior to joining Kobie Marketing, Meraw worked at RBC for 32 years, ending her tenure as the Director of International Credit Card Strategy. While there, Meraw was responsible for portfolios in the United States and the Caribbean, overseeing the creation and implementation of the company’s loyalty program, as well as launching multiple credit card products and initiatives supporting business growth.
“I am thrilled to be joining Kobie at this point in its growth.” Meraw said. “There’s clear momentum behind the industry here and I’m looking forward to leading the team as we shape Kobie’s next phase in the loyalty marketplace.”
Margaret holds a Graduate Diploma in Management and a Masters in Business Administration from Athabasca University.
Kobie Marketing is a global leader in loyalty marketing and an industry pioneer, delivering end-to-end strategy, technology and program management solutions. For nearly 25 years, Kobie has provided innovative loyalty experiences to the world's most successful brands, helping clients receive incremental revenue, product and household penetration, and brand advocacy. The company drives results and ROI through Kobie Alchemy®, a best-in-class loyalty marketing technology platform. In 2012, Forrester Research named Kobie a leading loyalty marketing service provider, ranking the company highest for its technology platform, customer satisfaction and program management services. To learn more, visit the new company website at http://www.kobie.com.