“We love feedback from our customers,” Stamba added. “It helps us get better as a roofing company."
Birmingham, Alabama (PRWEB) February 12, 2013
One Call Roofing is proud to announce it has won the 2012 CMUS Talk of the Town Customer Satisfaction Award, with a perfect five star rating in customer feedback from the North Central Alabama area.
“We are honored by this recognition, and committed to improving our customer service even further. First and foremost, we want to thank the people who made this possible: the satisfied customers who have been so vocal about our roof repair and roof replacement service,” said Steve Stamba, owner of One Call Roofing.
“We are tremendously grateful to the local home and property owners who have made us the foremost name for roof replacement. We’ve been in business since 2003, guided by our devotion to exceeding the expectations of every single client we’ve had, and we are gratified that this latest award proves that our approach works.”
The CMUS Customer Satisfaction Award is sponsored by Talk of the Town News, whose parent company Celebration Media U.S. (CMUS) searches for companies that excel in providing positive customer service. Businesses across the United States and Canada are singled out for the outstanding feedback they receive from their customers. The feedback is provided by customers on user websites, as well as through blogs, social media and business-rating services.
“We love feedback from our customers,” Stamba added. “It helps us get better as a roofing company. There is so much variety in the feedback. Many of the people sharing their experiences online mentioned the $500 home maintenance credit we offer, and another common theme was our prompt emergency service. We’re all local Alabama homeowners and we know how important it is to act immediately after a catastrophic storm.”
Stamba added that customers continually appreciate insurance assistance: dealing with the insurance process to help customers get the most from their coverage.
“This has made a huge difference for many of our clients, and our customer testimonials reflect the fact we routinely go the extra mile. We know the system inside out and we’re proud to put that experience to work for them when they need roofing replacement in Birmingham, Alabama and any of the other fine communities we serve. Thanks again to everyone that made our CMUS Customer Satisfaction Award possible.”
One Call Roofing is the premier roof contractor serving Birmingham, Montgomery, Huntsville, Tuscaloosa, Decatur, Hoover, Mountain Brook and Vestavia, Alabama.
For media information, please call Steve Stamba at 205-370-9450