More Than 400 Organizations Measure EAP and Health Coaching Effectiveness Using Workplace Outcome Suite from Chestnut Global Partners

Workplace Outcome Suite (WOS) is a free tool that gives HR and Benefits the ability to scientifically measure the effects of their employee assistance or health coaching programs by gauging impact on absenteeism, presenteeism, work engagement, life satisfaction and workplace distress.

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The Workplace Outcome Suite gives Human Resources and Benefits Purchasers the ability to measure the role of an EAP or Wellness Initiative in driving employee behavior change, and a program’s impact on various levels of employee productivity.

Bloomington, IL (PRWEB) February 19, 2013

Chestnut Global Partners (CGP), a not-for-profit behavioral health and research organization, today announced that its Workplace Outcome Suite (WOS) is now in use by over 400 organizations, enabling them to scientifically measure the effects of their EAP and Health Coaching programs with respect to their impact on absenteeism, presenteeism, work engagement, life satisfaction and workplace distress. These organizations include individual employers, as well as EAPs and other wellness programs that are utilizing it across their books of business (representing a wide range of employer groups).

The Workplace Outcome Suite (WOS) gives Human Resources and Benefits Purchasers the ability to measure the role of an EAP or Wellness Initiative in driving employee behavior change, and a program’s impact on various levels of employee productivity. The WOS stands apart from other outcome measures as it is psychometrically tested, validated, workplace-focused, easy to administer, and free. The WOS brings EAP in line with the data-driven approaches that are changing the way organizations conduct all phases of their business—from product design to customer service, to marketing and talent acquisition. This approach translates improved productivity into quantifiable results, makes the business case for if or when investing in EAP and Health/Wellness Coaching makes sense.

“A benefits purchaser must ask one fundamental question: how can I know that these programs improve the health and productivity of my workforce?” said Richard Lennox, Ph.D., Vice President of Commercial Science with Chestnut Global Partners. “The WOS applies an industry standard in testing the strength of the association between EAP counseling and health coaching and work effectiveness. To date, over 400 organizations are working to implement the WOS to validate their programs, improve their degree of accountability and maximize their value to HR and benefit purchasers.”

“In 2012, we conducted a national survey of EAPs to determine what benchmarks they’re using to gauge EAP performance and found that Chestnut’s Workplace Outcome Suite was the top choice in terms of standardized and validated outcome tools,” said Stan Granberry, Ph.D., Executive Director, National Behavioral Consortium. “So it's no surprise that over 400 organizations are using the WOS to determine a program’s impact and effectiveness."

How the WOS Works

The WOS contains five-item measures of five scales (i.e., constructs) that lie at the heart of understanding the effects of EAP and Health/Wellness Coaching in the workplace. The survey asks users to indicate the degree to which they agree (ranging from strongly agree at 5 to strongly disagree at 1) with each of the statements for the past thirty days. The absenteeism measure asks users to report the hours they have missed work (from missing work altogether to being pulled away for a phone call) over the past 30 days because of a personal issue.

Each scale can “stand alone” or be used in conjunction with the other scales. They are:

  • Absenteeism
  • Presenteeism
  • Work engagement
  • Life satisfaction
  • Workplace distress

For more information and to access a copy of the WOS, visit http://chestnutglobalpartners.org/ResearchTools/Tools/WorkplaceOutcomeSuite. A new white paper, “Outcomes-based Employee Survey Tool
Makes Business Case for EAP and Health/Wellness Coaching,” is available at http://chestnutglobalpartners.org/AboutUs/ChestnutGlobalPartnersintheNews.

About Chestnut Global Partners

Chestnut Global Partners, LLC, is a wholly owned subsidiary of Chestnut Health Systems, Inc., a not-for-profit behavioral health organization based in Bloomington, Illinois. In addition to offering a full range of employee assistance and related workplace services to both domestic and multi-national companies, Chestnut Global Partners’ Division of Commercial Science helps providers and employers deploy scientific assessment technologies, outcome measures, and analytical methodologies so that EAPs, wellness companies, disease management entities, and purchasers can determine the effects or worth of programs. Visit http://www.chestnutglobalpartners.org.


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