(PRWEB) February 19, 2013
What: Social Media Week is a worldwide event exploring the social, cultural, and economic impact of social media. Social Media Week’s mission is to help people and organizations connect through collaboration, learning, and the sharing of ideas and information.
Who: Conversocial, the leader in social customer service, will host a panel discussion, The Social Engagement Hub: Re-Imagining The Contact Center, during New York’s Social Media Week. The event will discuss the connection between customer service and marketing departments, and how both must evolve for the benefit of their customers and companies. Unique perspectives will be shared from distinguished panelists including:
The panel discussion is especially targeted at social media managers, marketers, and customer service directors, and will explore in depth the following areas:
Where: Advertising & Marketing Hub, JWT
466 Lexington Avenue, New York, NY 10017
When: Tuesday, February 19th, 2013, 2:30 p.m. – 4:00 p.m. EST
Anyone interested is encouraged to register for the event here and join the conversation on Twitter using the hashtag #smwCustServ. Those unable to attend can view the event via the livestream broadcast.
Contact: For more information contact: Anna Drennan, Anna(at)Conversocial(dot)com or Michael Cecil, 212-362-1307, Michael (at)Thunder11(dot) com.