Fort Smith, AR (PRWEB) March 14, 2013
WomenCertified®, the voice of the female consumer, is recognizing Harry Robinson Buick GMC as a Top Dealership for Outstanding Customer Experience based on a WomenCertified® Female Customer Satisfaction survey conducted with female customers.
Harry Robinson Buick GMC received excellent survey scores in several areas including the overall sales experience. In fact, over 95 percent of the women polled said they would definitely recommend Harry Robinson Buick GMC to their family and friends! As a Top Dealership, and as a result of its high consumer satisfaction scores, WomenCertified® is further honoring Harry Robinson Buick GMC with the Women’s Choice Award.
“Recognizing the top dealerships nationwide that are women-friendly and align with women-identified preferences is important to our mission at WomenCertified®, where we are women helping women make smart choices”, said Delia Passi, Founder of WomenCertified® and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “We are proud of Harry Robinson Buick GMC for taking ownership of their customer experience and creating a business environment that provides exceptional service both to women and men alike.”
"On behalf of everyone here at Harry Robinson Buick GMC, we are so proud & delighted to have been chosen for the Women's Choice Award. We work so hard to offer excellent service to every customer. As a dealership with women employed in every department & every role from General Manager to sales to technician, it's an honor particularly close to our hearts. Thank you to WomenCertified, our staff & our amazing customers who made this award possible.” says Renee Durham, General Manager of Harry Robinson Buick GMC.
To view the full list of Top Dealerships visit http://www.womencertified.com.
About Harry Robinson Buick GMC
Harry Robinson has been in Fort Smith since 1984 & at our 6000 S 36th Street address since 1987. We have New Buick and GMC, the Largest Preowned selection in the River Valley, Certified Service, GM Parts & Accessories, and the largest most environmentally friendly Body Shop in the state of Arkansas. We promise to treat you the way we want to be treated when we make a major purchase. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently ranking Harry Robinson Buick GMC as the Top Dealer in Fort Smith and beyond in customer satisfaction for Both sales and service.
WomenCertified®, the voice of female consumers, awards businesses and brands based on consumer experience. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. WomenCertified awards businesses and brands that meet a higher standard of customer experience the Women’s Choice Award. The Award is based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index. Visit http://www.womencertified.com.