Not only did all program attendees make their return flights, the planner was able to focus on program closing, and the client was pleased with staff’s ability to resourcefully solve the problem.
Chicago, IL (PRWEB) March 19, 2013
Executive Travel Directors (ETD) provides onsite transportation staff to serve as an extension of a meeting planner’s team and a new way to boost program efficiency and client satisfaction. By working in coordination with transportation providers and attendee needs, Transportation Travel Directors (TDs) are essential in getting guests from point A to point B. Whether it is airport or hotel needs or simply dinner plans, Transportation TDs are indispensable when operating efficient program transportation.
Meeting planners can attest that when program transportation runs smoothly, it goes unnoticed. However, when a glitch in transportation occurs, a program’s success is at stake. An ETD Transportation TD rescued a program at which the attendee transportation system was literally up in flames.
While escorting guests from hotel to airport after one of last year’s programs, a shuttle bus caught fire. Luckily, the ETD Transportation TD on-board was able to usher guests to safety. She quickly reported the incident, notified the client, and arranged a replacement motor coach to pick up the disheveled guests on the side of the road. Not only did all program attendees make their return flights, the planner was able to focus on program closing, and the client was pleased with staff’s ability to resourcefully solve the problem.
Executive Travel Directors (ETD) is a Chicago-based company providing onsite logistical assistance to business meetings, incentive trips, and medical educational sessions. Since 1988, ETD has operated on respect for meeting planners and the success of their programs. ETD hosts a registry of over 2,000 travel directors and provides staff to more than 5,000 programs annually. For more information on Executive Travel Directors, please visit us at traveldirectors.com.