Bohemia, NY (PRWEB) March 20, 2013
On March 20, 2013, commercial collection agency Rapid Recovery Solution offers a comment on recent reports that the collections industry has the highest success rate for settling consumer complaints.
The Inside ARM article states that a report conducted by the Better Business Bureau in 2012 shows that “United States collection agencies resolved 86 percent of the consumer complaints received in 2012, exceeding the national average of 77 percent for all industries.” The rate of resolved consumer complaints in 2012 is moreover reported to be higher than the previous year.
Pat Morris, CEO of the Association of Collection and Credit Professionals (ACA) International, claimed that commercial collections agencies have led the way in resolving complaints since 2002. Morris credits their employees with having all the proper resources to be effective with complaint resolution and advocated simple communication as one of the most effective tools.
The article further claims that the debt collection has critical importance to economic structure because of the essential need for reliable exchange of goods, services, and credit.
John Monderine, CEO of Rapid Recovery Solution, offers his commentary on collection agencies rating top among all other industries with respect to consumer complaint resolution. “Collections agencies are especially appreciative of the value of clear communication. Poor communication in the collections industry could be disastrous and do more harm than good with regard to achieving our goals for our clients. As a result, opening effective communication is often the easiest approach for all parties involved, whether the issue be collections oriented or concerned with some other industry.”
Founded in 2006, Rapid Recovery Solution, Inc. is headquartered at the highest point of beautiful Long Island. Rapid Recovery Collection Agency is committed to recovering your funds. We believe that every debtor has the ability to pay if motivated correctly. We do not alienate the debtors; we attempt to align with them and offer a number of ways to resolve not only your debt but also all their debts.