CTS Explores the Dangers of EMR Alerts that Cry Wolf

A new discussion on the CTS Medical Software Blog asks whether the use of EMR / EHR alerts are making patients safer – or putting them at risk.

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Sheldon Needle, President of CTS Guides, Inc.
Alert fatigue is a problem for many doctors and nurses . . . This has created concerns that more urgent alerts might get overlooked, which could put patients at risk.

Rockville, MD (PRWEB) March 30, 2013

A significant benefit of EMR software systems is the ability to send automated alerts that notify physicians about information such as a patient’s lab results. But a new article on the CTS Medical Software Blog questions whether these alerts improve patient care or actually put them at greater risk. Written by Sheldon Needle, President of CTS, which is a leading publisher of medical software reviews and evaluation tools, “EMR / EHR Alerts and Crying Wolf” asks whether the routine use of EMR alerts is causing doctors to overlook the urgent notifications.

In his article, Needle, a medical industry consultant with over 30 years of experience evaluating software, poses several thought-provoking questions that physicians and medical practice managers should ask about their current EMR / EHR alert system. To reinforce his concerns, Needle also cites a recent report that states, due to “alert fatigue,” 30% of doctors had failed to notice important test results that were sent to them via EMR alerts.

“Alert fatigue is a problem for many doctors and nurses who say that frequent EMR notifications have almost become an unhelpful ‘noise,’” Needle states. “This has created concerns that more urgent alerts might get overlooked, which could put patients at risk. Fortunately, electronic health records systems are getting smarter which means that healthcare professionals and their patients don’t have to be victims of an EHR system that cries wolf.”

Medical practices that are considering new EMR / EHR software can read Needle’s full editorial here. Visitors are also invited to download CTS' free Medical Software Selection Kit.

ABOUT CTS GUIDES

Established in 1983 by Sheldon Needle, CTS was the first company to perform hands-on, independent evaluations of software for the middle market. Since then CTS has helped over 23,000 companies select new software and technology. Today, CTS offers software reviews, ratings, evaluation tools and expert advice that help physicians and other healthcare professionals select medical practice management software. The company's recourses are also widely used by consultants and software resellers to assist their clients during the software selection process.

ABOUT SHELDON NEEDLE

A former CFO, consultant and software designer, Sheldon Needle has authored or co-authored more than 20 books on software selection and has contributed articles to major publications, including the Journal of Accountancy and Nation’s Business. CTS was the very first company to do hands-on, independent evaluations of software for the middle market. Sheldon speaks with business owners and managers every day about construction software selection and makes personalized recommendations based on their needs and budget. He is widely known and respected throughout the business software community for his independence, integrity and software selection expertise.


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