Delivering an extraordinary level of customer service
San Diego, CA (PRWEB) April 04, 2013
First Associates Loan Servicing, one of the country’s fastest growing consumer loan and lease servicers, was selected by OneRoof Energy, Inc. to service its rapidly expanding residential solar power lease portfolio.
One Roof Energy’s consumer solar program simplifies the process of solar power purchase and installation by providing lease financing and managing the installation process, providing consumers with a one stop shop for superior service.
“Our goal is to provide consumers with a simple, affordable, no hassle process to installing solar power,” said Dale Vander Woude, EVP of Capital Markets for OneRoof Energy. “We’re so confident in our products that if a system doesn’t produce as expected, we’ll compensate the homeowner for the difference. Our commitment to quality extends to how our customers are cared for when they are making their monthly payments. First Associates enhances OneRoof’s capabilities in the consumer solar servicing space in quality of care, flexibility, and service innovation.”
This year more than 75% of all solar installations will be the result of third party financing. Consumers have clearly voted “Yes” for solar leases. OneRoof’s SolarSelect financing program provides options and flexibility that will work for consumers and lower their monthly electricity costs. And by leasing the system from OneRoof, the consumer will not have the burden or worry of maintaining the system – OneRoof Energy will take care of all of that.
“OneRoof is a very customer service oriented company and that is a great fit for us,” said David Johnson, CEO of First Associates Loan Servicing. “Our business model revolves around delivering an extraordinary level of customer service. For a rapidly growing company like OneRoof, First Associates is able to deliver a flexible, scalable, secure and fully compliant servicing solution that allows them to focus on their core business of delivering high quality solar systems to consumers. We’re excited to be working with a dynamic company like OneRoof.”
About First Associates Loan Servicing
First Associates is one of the nation's premier consumer servicing firms and comprised of a team of professionals with a world-class experience, first-rate knowledge and exceptional technology. First Associates provides best-in-class servicing for titled assets and unsecured loan portfolios with a staff that is committed to providing the highest level of service to borrowers while maximizing lender and investor returns. More information is available at http://www.1stassociates.com.
About OneRoof Energy
Headquartered in San Diego, Calif., OneRoof Energy® has quickly become one of the nation’s fastest growing solar finance providers. OneRoof Energy offers simple and affordable solar financing programs that people can trust. OneRoof Energy provides homeowners with financing options for solar electric systems, while receiving industry-leading, warranties, eliminating the prohibitive up-front capital investment and providing ongoing maintenance. Beyond exceptional financing, OneRoof Energy offers highly innovative technologies, and some of the best warranties in the industry. OneRoof Energy believes in the collaborative power of people and their ideas. We bring together the most reputable electricians, solar installers, roofers, project managers and solar finance experts to manage the entire process with ease and expertise.
OneRoof Energy is expanding into Colorado, with additional markets opening soon. Strategic investors in the company include Hanwha Group, Black Coral Capital and Alternergy Holdings, LLC. For more information, visit http://www.oneroofenergy.com.