Some customers, however, come 15 to 30 minutes late and still expect me to “work them in.
Anchorage, AK (PRWEB) April 04, 2013
Lynne Curry, Ph.D., SPHR (CEO of The Growth Company, Inc.) has over 30 years of experience in management consulting and frequently receives questions from clients regarding how to “handle” situations in the workplace. Today, Dr. Curry releases information on how to handle service industry challenges.
The article is based off of this client’s situation, “…I run on a tight schedule so I can accommodate all the customers who want to get in and maintain reasonable prices. I take my customers’ time commitments seriously and try not to keep anyone waiting. Some customers, however, come 15 to 30 minutes late and still expect me to “work them in.” Even though I leave a window of time between customers, if I’ve scheduled one for a 45-minute session and she’s more than fifteen minutes late, it means that no matter how I much I rush I keep the next customer waiting…”
The Growth Company, Inc. is a Human Resource and Management consulting firm specializing in soft skills training, facilitation and mediations as well as investigations, coaching and manual/policy write ups and re-writes. The Growth Company, Inc. was established in 1978 and is one of the longest lasting consulting firms in Alaska. For further information about The Growth Company or Dr. Lynne Curry go to http://www.thegrowthcompany.com. The Growth Company also has a Workplace Coach Blog, where Dr. Lynne Curry and other HR professionals post about everyday situations that a manager or supervisor may come across. They provide insight and the correct way to approach and handle these situations.