Boston, MA (PRWEB) April 11, 2013
Property management software company Buildium, LLC recently published a new page called the Buildium Status Dashboard. The page aims to give Buildium’s 6,500+ customers complete transparency into the system’s uptime/stability and the responsiveness of Buildium’s Customer Care team.
“We’ve built our business by delivering incredibly reliable cloud-based software, backed by real people who provide dependable, helpful support,” said Buildium Co-Founder Michael Monteiro. “The Buildium Status Dashboard is a natural extension of the promise we’ve made to our customers.”
At a glance, the Buildium Status Dashboard includes information like current hold time for phone support, average support ticket response and phone support hold time for the past 30 days, and the reasons for any service outages.
“We believe in being open and transparent with our customers,” Monteiro added. “While we aim for perfection, sometimes the unexpected happens, and we want our customers to know as soon as possible if we suffer an outage. The Buildium Status Dashboard complements our phone and online support systems.”
The Buildium Status Dashboard is available immediately at http://buildiumstat.us.
Buildium, LLC provides simple and affordable cloud property management software solutions to landlords, property managers, condominiums, and homeowner associations. Founded in 2004, today more than 6,500 customers use Buildium’s online property management software to manage over half a million units in 31 countries around the world.